Sales Supervisor: Shapermint (Intimates)

Leap • Torrance, CA

5d • Onsite

About The Position

Shapermint is seeking a passionate, results-driven Sales Supervisor for its boutique at Del Amo Fashion Center, powered by the Leap Platform. The role is suited to a hands-on retail leader who works on the sales floor, develops teams, and creates exceptional customer experiences. As a key member of the leadership team, the Sales Supervisor serves as Leader on Duty and partners with the Store Manager/General Manager to drive sales performance, lead daily operations, and deliver an elevated in-store experience. When the Store Manager is absent, the Supervisor oversees the business, ensuring sales goals are pursued, brand standards are maintained, and customers receive exceptional service.

The position is paid $23–$25 per hour and is bonus eligible. Compensation depends on the candidate’s experience, skills, competencies, and qualifications.

Requirements

• 1–3 years of retail leadership or supervisory experience in boutique, specialty, premium, or customer-focused retail environments.
• Demonstrated ability to lead a team, coach selling behaviors, and drive sales results in a fast-paced environment.
• Strong customer-focused selling skills, including the ability to build relationships, provide product expertise, and create memorable experiences.
• Strong communication skills, including the ability to provide feedback, motivate others, and build positive team relationships.
• Strong organizational skills and attention to detail while managing multiple priorities.
• Flexible availability, including days, evenings, weekends, and holidays.
• Ability to actively lead on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 lbs.
• Must be at least 18 years of age.

Nice To Haves

• Experience with retail technology, including Shopify, Endear CRM, Slack, and Google Workspace.

Responsibilities

• Lead the team in achieving daily sales goals and key performance metrics through active coaching, floor leadership, and effective selling behaviors.
• Monitor business performance throughout the day, identify opportunities, and adjust priorities to maximize results.
• Reinforce product knowledge, storytelling, and personalized selling techniques.
• Create meaningful customer connections through authentic engagement, product expertise, and personalized service.
• Coach associates to make thoughtful recommendations and deliver experiences that encourage customer loyalty and repeat business.
• Provide coaching, feedback, recognition, and ongoing support to develop a high-performing team.
• Partner with store leadership to onboard and train team members and foster accountability and collaboration.
• Serve as Leader on Duty, oversee daily store execution, and prepare the team to deliver an exceptional customer experience.
• Execute brand standards for visual merchandising, inventory management, shipment processing, and daily operations while maintaining compliance with company policies.
• Support store events, activations, new store openings, and market initiatives as needed.
• Maintain strong execution of store standards, operational processes, and daily business priorities.

Benefits

• Bonus eligibility
• Medical, dental, and vision benefits for employees averaging 32 or more hours per week
• AllOne Health Employee Assistance Program
• 401(k)
• Accrued PTO: full-time hourly employees can accrue up to two weeks (80 hours) annually, subject to restricted dates during busy retail seasons and manager approval; part-time hourly employees accrue PTO in accordance with local laws
• Employee discount and wardrobe allotment for participating Leap brands

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed