Manager, Sales Strategy & Operations

Retool • New York, NY

14h

About The Position

Revenue Strategy & Operations at Retool is where GTM strategy meets execution. This team doesn’t just report on the business — it helps define how we grow. This role is a mix of strategist, operator, and builder. You’ll work directly with GTM leadership to shape priorities, drive key initiatives, and make sure our revenue engine scales with intention — not just momentum. We need more than reporting and reactive support — we need someone who can step back, see the full picture, and help drive where we go next. That means identifying gaps, setting direction, and turning strategy into execution across the business. If you’re someone who naturally asks “what should we be doing differently?” (and then actually makes it happen), you’ll do well here.

Requirements

• 6–8+ years in RevOps, Sales Operations, Sales Strategy, or similar — with real exposure to GTM strategy, not just reporting
• Experience managing or mentoring others, with a willingness to lead while staying hands-on
• Strong business judgment — you know how to prioritize, not just analyze
• Ability to go from messy data to clear recommendations (and push those recommendations through)
• Deep familiarity with Salesforce and modern GTM tooling; you understand how data, systems, and process actually work together
• Proven ability to drive cross-functional work and keep stakeholders aligned (even when it’s uncomfortable)
• Comfort with ambiguity — you don’t wait for perfect direction to get started
• A builder mindset: you fix root problems and create scalable solutions
• Highly entrepreneurial and able to operate independently with minimum supervision.
• A practical understanding of how AI and automation can improve GTM operations — and where it’s just noise

Responsibilities

• Partner with GTM leaders to define and drive revenue strategy across segments, geographies, and motions
• Turn business goals into clear plans, metrics, and operating structure
• Lead high-impact analyses (segmentation, coverage, funnel performance, capacity) and push them through to decisions and action
• Spot gaps and inefficiencies across the funnel — and actually fix them
• Own and evolve core operating rhythms (forecasting, QBRs, pipeline reviews) so they drive decisions, not just updates
• Build and scale processes, systems, and data models that make the GTM org more effective
• Work with Systems and Data teams to improve our tech stack, with a focus on automation, usability, and data quality
• Use AI and automation to eliminate manual work, speed up insights, and increase team leverage
• Manage and develop a junior team member, ensuring they’re focused on the highest-impact work

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed