Strategy & Operations Manager

TLDR

1d•Remote

About The Position

In this role, you will own and drive high-priority initiatives end-to-end across any function, including scoping deliverables, setting milestones, managing dependencies across teams, and holding stakeholders accountable to timelines and quality standards. You will structure ambiguous problems into clear analyses and action plans, building models, framing trade-offs, and delivering recommendations. The position also involves helping design and run the company's operating cadences, such as reporting cycles, planning processes, and review rhythms, and identifying where processes are missing or breaking to stand up lightweight systems. You will act as the connective tissue between the CEO, functional leads, and execution teams, ensuring outcomes are measurable and repeatable. Additionally, you will maintain shared sources of truth, partnering with functional owners to investigate discrepancies, validate data definitions, and build playbooks and institutional documentation to reduce key-person risk.

Requirements

5–7+ years in business operations, finance, or management consulting, with at 2 years in a cross-functional ops or chief-of-staff-type role at a high-growth company preferred
Experience in a hyper-growth environment — you've operated where structure was being built, not inherited.
Analytically rigorous — you are a first-principles thinker, you build models, trackers, and analyses from scratch, not just operate within existing frameworks. Advanced spreadsheets minimum; SQL or BI tools a plus
Effective cross-functional operator — you will be doing the work and driving execution across teams you don't directly control, without creating friction.
Strong communicator — you translate complex analysis into clear, exec-ready outputs, written and verbal

Nice To Haves

MBA or equivalent analytical training
Experience with CRM/RevOps systems (HubSpot, Salesforce)
Exposure to media, advertising, or newsletter business models
AI/automation proficiency for workflow optimization

Responsibilities

Own and drive high-priority initiatives end-to-end across any function. Scope deliverables, set milestones, manage dependencies across teams, and hold stakeholders accountable to timelines and quality standards.
Structure ambiguous problems into clear analyses and action plans. You're the person who builds the model, frames the trade-offs, and delivers a recommendation.
Help design and run the company's operating cadences — reporting cycles, planning processes, review rhythms. Identify where process is missing or breaking and stand up lightweight systems before problems compound.
Act as the connective tissue between the CEO, functional leads, and execution teams, ensuring outcomes are measurable and repeatable.
Maintain shared sources of truth — partner with functional owners to investigate discrepancies, validate data definitions, and build playbooks and institutional documentation that reduce key-person risk.

Benefits

Compensation: $175,000 - $200,000
Location: We’re a 100% remote company distributed across the US and Canada
Team Events: Annual team offsite. Tell us where we should go next!
Time to Recharge: Flexible PTO. Most team members will enjoy 2-3 weeks off per year + holidays
Health Benefits: Comprehensive medical, dental and vision benefits with 100% paid option
401(k) Plan: Empower 401(k)
Paid Parental Leave
Home Office Stipend: We're on M5 MacBook Airs. Get a new monitor, headset, and chair on us.
Learning & Development Stipend: We are a curious group that believes in learning.
Autonomy and Agency: Contribute to the growth of one of the largest newsletters in the world.