Manager, Sales Development

LighthouseDenver, CO
$85,000 - $99,500Hybrid

About The Position

At Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. We don't just deliver insights; we empower businesses to make decisions that move revenue. With $370M in Series C funding and over $100M in ARR, we are scaling at lightspeed. Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. Decisions get smarter. Actions get faster. We help hoteliers be first to act. Lighthouse Values: Our guiding light We are Lumineers. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment Pursuit of greatness: We’re innovators who care deeply about our customers’ success. Our team brings their best work, stays curious, and delivers excellence through attention to detail Meaningful work matters: We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forward Elevate each other: We don’t just work together - we grow together. What unites us is understanding each other as people and working toward shared goals We’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀

Requirements

  • 2+ years in a sales development or inside sales role, with at least 1 year in a leadership or management position.
  • Proven track record of meeting or exceeding team pipeline and sales targets.
  • Hands-on experience with AI-powered sales tools and a track record of leveraging them to drive pipeline and improve team efficiency.
  • Excellent communication, coaching, and leadership skills.
  • Ability to analyze data, identify trends, and implement process improvements.
  • Adaptable and resilient — comfortable leading a team through change and ambiguity.
  • Passion for mentoring and developing team members.

Nice To Haves

  • Hospitality experience and/or knowledge of outbound sales strategies and lead generation best practices.
  • Experience with Clay or similar data enrichment and prospecting platforms.

Responsibilities

  • Lead a team of Sales Development Representatives driving top-of-funnel pipeline for the core revenue team.
  • Drive pipeline through disciplined activity management. Own the KPIs, sequences, and daily rhythms that generate qualified pipeline. Track what matters, coach in the moment, and fix what's broken fast.
  • Develop your reps through direct coaching. Make calls with your team. Listen, debrief, and improve. Regular 1:1s, real-time feedback, and consistent skill-building are how you run your team.
  • Lead through change and ambiguity. SDR teams evolve fast. Priorities shift, tooling changes, messaging pivots. Keep your team grounded, motivated, and performing through all of it.
  • Communicate cross-functionally with clarity. Act as the key liaison between SDRs, Account Executives, Marketing, and Regional Sales Managers. Share field insights, flag misalignment early, and make sure handoffs are clean and criteria are sharp.
  • Build an AI-forward SDR motion. Integrate AI tools into SDR workflows, reduce friction in the process, and help your team spend more time on high-value activity.

Benefits

  • Flexible time off: Autonomy to manage your work-life balance.
  • 401k matching: Up to 4%.
  • Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
  • Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
  • Employee Assistance Program: 100% confidential and free.
  • Employer paid Short Term Disability + $50,000 Life Insurance
  • Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
  • Wellbeing support: Subsidized ClassPass subscription.
  • Referral bonus: Earn rewards for bringing in new talent.
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