Manager, Sales Development

Voices
Hybrid

About The Position

Voices is the trusted voice partner for brands, tech and voice talent. Voices helps scale real voice solutions, across traditional voiceover, Voice AI, and ethically sourced voice data. For more than two decades, the biggest and most beloved brands have trusted Voices to find their voices and bring their projects to life. We’re on a mission to shape the future of voice, and we’re building a team that’s curious, collaborative, and passionate about making great ideas heard. As the Manager, Sales Development, you will be the architect of our BDR engine. Reporting to the Director, Sales & Business Development, you will lead, mentor, and scale a high-performing team responsible for driving our growth. This role is unique because you aren't just managing a team; you are building and formalizing the end-to-end workflow, from inbound response to outbound prospecting and expansion. You’ll have the opportunity to audit and optimize our tech stack (Salesforce, intent data, and sales engagement tools) while fostering a coaching culture that turns BDRs into future sales leaders.

Requirements

  • Demonstrated experience managing a BDR or inside sales team with a proven track record of hitting quotas.
  • Demonstrated success building or formalizing BDR workflows from the ground up.
  • Hands-on experience with modern BDR tooling, specifically Salesforce and sales engagement/intent platforms.
  • A passion for developing talent, from onboarding new hires to elevating the performance of seasoned reps.
  • The ability to build and interpret pipeline reports, conversion metrics, and activity dashboards.

Responsibilities

  • Define and implement playbooks for inbound, outbound, and expansion motions to ensure team consistency and scalability.
  • Own and exceed pipeline generation and lead conversion quotas through daily oversight and structured team accountability.
  • Audit and optimize BDR tools (CRM, prospecting, and intent data) to ensure the team is operating at peak efficiency.
  • Accelerate rep performance through structured onboarding, live call shadowing, cadence audits, and impactful 1:1 coaching.
  • Partner with leadership to refine vertical segmentation and rep specialization as the team scales.
  • Collaborate with Marketing and Sales to ensure seamless lead hand-offs and maintain a tight feedback loop on lead quality and ICP standards.

Benefits

  • Competitive compensation
  • 15 days of annual vacation (pro-rated for your first year)
  • Additional paid leave during scheduled summer and winter holiday closures
  • 5 paid personal days
  • 3 unpaid personal days annually
  • Health and dental benefits after 3 months of employment
  • Hybrid work environment
  • Performance Bonus Program
  • Dedicated L&D budget
  • Coverage for platforms like LinkedIn Learning, Udemy, Codecademy, and more
  • 8 hours of paid volunteer time annually
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