Manager, Revenue Operations
About The Position
DaVita is hiring a Manager, Revenue Operations for the Mainstream Analytics & Strategy Team (MAST) within Revenue Operations. This role leads a team of 3–4 analysts delivering business intelligence, strategic insights, and operational decision support to stakeholders across and beyond Revenue Operations. The Manager will help shape reporting, analytics, and business intelligence capabilities and advance operational performance through actionable insights and continuous improvement. The ideal candidate brings business acumen, revenue cycle knowledge, analytical agility, and leadership capability. They will navigate ambiguity, solve complex business problems, develop a high-performing team, and drive meaningful business outcomes. This position reports to the Director, Revenue Operations.
Requirements
- Intermediate proficiency in Microsoft Office applications, including Excel.
- Demonstrated experience leading analytical, reporting, business revenue cycle, or operational improvement initiatives.
- Experience translating complex business problems into data-driven insights and recommendations.
- Experience using analytical and reporting tools such as Excel, Tableau, SQL, data warehousing technologies, or similar platforms.
- Ability to influence stakeholders and drive outcomes through analytical problem solving and communication.
Nice To Haves
- Bachelor’s degree in a related field.
- Direct people leadership experience.
- Experience within healthcare revenue cycle or healthcare operations.
Responsibilities
- Establish team priorities, goals, and success metrics aligned with organizational objectives.
- Ensure timely, high-quality delivery of insights, recommendations, and analytical work products.
- Translate complex business challenges into structured analyses and actionable recommendations.
- Manage work across multiple stakeholders and initiatives.
- Communicate proactively and present insights clearly to leaders at multiple organizational levels.
- Use critical thinking to remove barriers, resolve issues, and drive sustainable solutions.
- Recruit, coach, and develop a high-performing team of analysts.
- Foster accountability, continuous learning, professional growth, engagement, and collaboration.
- Provide feedback, career development support, and performance coaching.
- Help analysts strengthen business acumen, analytical thinking, communication, and leadership skills.
- Champion DaVita’s Mission & Values and model effective leadership behaviors.
- Guide analytical approaches and ensure appropriate use of data in business decisions.
- Break large, ambiguous problems into manageable components and validate results using business context and analytical rigor.
- Leverage analytical tools and technologies to increase efficiency, visibility, and insight generation.
- Promote documentation, process discipline, and knowledge sharing across the team.
Benefits
- Medical, dental, and vision coverage.
- 401(k) match.
- Paid time off and PTO cash out.
- Family resources and EAP counseling sessions.
- Access to Headspace®.
- Backup child and elder care.
- Maternity and paternity leave.
- Professional development programs and on-demand virtual leadership and development courses through StarLearning.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
