Manager, Revenue Enablement

CivicPlus, LLC

8d•$100,000 - $110,000

About The Position

About CivicPlus At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we're empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured. Your Impact As Manager, Revenue Enablement, you'll own how our internal go-to-market technology is adopted across Sales, Marketing, Customer Experience, Finance, and Partner teams. You'll lead a team of enablement specialists, drive adoption of critical business systems, and partner with Systems Administration to ensure new capabilities are successfully launched and embraced. Success in this role is measured by adoption, business outcomes, and continuous improvement—not training volume.

Requirements

4+ years of experience in revenue operations, business systems, or GTM enablement.
2+ years of people leadership experience.
Experience leading software enablement across Sales, Marketing, CX, and Finance and/or Partner teams.
Demonstrated success improving adoption during major system rollouts.
Strong Salesforce knowledge.
Hands-on experience enabling AI agent platforms.
Excellent communication skills with technical and business stakeholders.
AI-forward mindset with a demonstrated ability to leverage AI tools to improve productivity, decision-making, and work quality.
Demonstrated ability to effectively use AI tools to enhance productivity and outcomes.

Nice To Haves

SaaS/subscription experience
change management background
experience building enablement functions
distributed organizations
platform migrations

Responsibilities

Own the enablement roadmap for the GTM systems portfolio, including CRM, ERP, sales engagement, conversation intelligence, CPQ, and AI agent platforms.
Define and measure system adoption across teams using meaningful reporting and metrics.
Partner with Systems Administration to identify process and system improvements.
Lead AI platform enablement, governance, and adoption initiatives.
Partner with Sales, Marketing, CX, Finance, and Partner leadership to support business processes.
Translate business needs into system requirements for technical teams.
Support release validation, pilots, rollout sequencing, and change management.
Maintain data hygiene standards, knowledge resources, and enablement content.
Manage, coach, and develop a team of enablement specialists.
Prioritize enablement work across competing GTM initiatives.