Manager, Revenue Cycle Reporting

UPMC•Pittsburgh, PA

4h•Hybrid

About The Position

UPMC Corporate Services is hiring a Manager to lead our Revenue Cycle Reporting team. This role will work out of the Quantum One Building in Pittsburgh, PA. There will be some occasional work from home. The Manager's overall objective is to support the various functions of the department through providing direction and supervision to Revenue Cycle staff. The Manager will support the day-to-day operations of the department using sound business principles compliant with all controllership practices, including Generally Accepted Accounting Principles (GAAP) where appropriate. This position is responsible for ensuring effective and accurate delivery of key reporting needs to support Revenue Cycle Financial and Operational management. The Manager must be a highly motivated leader and be able to function in a high-pressure environment and lead the staff through the problem. The Manager will maintain a results-oriented profile to effectively manage the staff and the systems to access, identify, report and resolve the system business issues/needs. Must be extremely dependable, professional, have strong interpersonal skills, be an excellent communicator, maintain the ability to prioritize the workload, and constantly develop the staff. The manager must also be able to minimize the risk to UPMC and constantly be working towards process improvements to minimize problems.

Requirements

Bachelor's degree in finance or related business field required.
Minimum of six years of related work experience required.
Minimum of one year managerial or supervisory experience required.
Must have high proficiency in extracting and analyzing revenue cycle data, including the use of Microsoft Excel and Access applications and other reporting tools.
Organization and time management skills.
Ability to develop and maintain a working environment conducive to the education and training of staff.
The incumbent must develop and manage relationships with colleagues in a professional, independent manner.
Ability to work with and communicate efficiently and effectively with executive leadership, administrators, divisional managers, controllers, and executive management, as well as, other staff within the UPMC Health System in a professional manner.
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Nice To Haves

CPA/MBA or equivalent advance degree preferred.
Experience with medical terminology, charge capture, third party payer billing and reimbursement practices, and regulatory guidelines a plus.

Responsibilities

Ensure that assigned team members effectively collaborate with Revenue Cycle operational teams -- as well as all external groups or entities that interface with the Revenue Cycle -- to review business processes and identify opportunities for improved outcomes.
Develop and maintain a service delivery model that provides measurable value to operational areas.
Develop high-performing team by identifying opportunities to enhance their knowledge/skills, providing training and mentoring to staff, and promoting a collaborative team-focused work environment.
Stay current with changing payer and/or market drivers affecting Revenue Cycle and proactively evaluate impact on reporting needs.
Monitor staff to ensure compliance with HIPAA privacy regulations, assigned Sarbanes Oxley controls, and UPMC mandatory training requirements.
Recruitment of new personnel and evaluate employees under own supervision. Ensure timely completion of staff performance reviews and timecards.
Lead meetings with senior Revenue Cycle, Finance and Clinical Administration executive management to present key metrics, review key drivers of Revenue Cycle outcomes and develop action plans to address identified issues.
Ensure that all deliverables generated by team members meet/exceed standards for quality and accuracy, and ensure that output is published according to pre-defined delivery dates. Ensure that General Ledger entries are appropriate classified and recorded in accordance with generally accepted accounting principles, where appropriate.
Manage external vendor relationships effectively, ensuring that services provided add value to the Health System and achieve Revenue Cycle objectives. Provide Financial/Operational support to internal and external auditors by providing access to data, policies, or other requested material.
Effectively manage assigned team members responsible for analyzing complex financial/operational data sets, including proactive determination of root cause drivers of significant variance. Ensure thorough analysis and identification of trends and issues, working with appropriate personnel/departments to resolve.
Manage assigned staff to ensure all policies, processes, reports, schedules, and logs are properly maintained as required. Continuously audit staff performance for productivity/quality/compliance. Plan and organize resources (e.g., people, equipment, and supplies) to meet unit goals.