Manager, Research Associates - level dependent upon experience

Join The CTI Team • Covington, KY

20d

About The Position

The Manager, Research Associates leads the hiring, training, workload management, mentoring, and career development of Research Associates, Senior Research Associates, and Lead Research Associates, and may also manage Assistant Managers. The role partners with Human Resources on hiring and works with other department leaders through liaison meetings. It also advances the quality of the Research Associate program, supports high-level assignments, manages schedules and time records, analyzes workflow and career-progression trends, and contributes to training content and presentations. The level of the position depends on experience.

Requirements

• Excellent verbal and written communication skills.
• Good knowledge of medical and pharmaceutical terminology.
• Customer-service orientation and excellent relationship-building skills.
• Confident judgment in decision-making situations.
• Strong leadership skills.
• Self-motivated.
• Strong personnel management skills.
• Excellent knowledge of CTI departments and the skills needed for each.
• Good presentation skills.
• Bachelor’s degree.
• At least 3 years of experience as a Research Associate or in a related role, including at least 2 years of experience as a Lead or Senior Research Associate.
• Strong understanding of CTI’s core values and processes.

Responsibilities

• Work with Human Resources to meet hiring needs and take a lead role in training and development.
• Manage workloads and project assignments for Research Associates, Senior Research Associates, Lead Research Associates, and potentially Assistant Managers.
• Lead liaison meetings with leaders from other departments.
• Improve the quality of the Research Associate program and assist with high-level assignments.
• Review, approve, and manage schedules, time sheets, and time adjustments for Research Associates, Senior Research Associates, and Lead Research Associates.
• Lead the management, mentoring, and career development of a large group of Research Associates, Senior Research Associates, and Lead Research Associates, with limited supervisor guidance.
• Manage challenging situations and provide constructive feedback with limited supervisor input.
• Prepare reports and analyze trends related to workflow management and career progression.
• Create training content and present during Research Associate training meetings.
• Manage the Research Associate training program and new-hire learning requirements.

Benefits

• Tuition reimbursement.
• Flexible schedules.
• Cash bonuses; the company states it has provided them every year for the past decade.
• Structured mentoring program.
• Training and education support, including partnerships with universities and colleges.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager