Manager, Registration
About The Position
The Manager, Registration is responsible for managing registration activities for two annual meetings: Digestive Disease Week® (DDW) and Crohn’s & Colitis Congress™. The role manages registration processes from planning and online launch through reporting and onsite operations, following agreed-upon timelines and coordinating with the four sponsoring societies. The manager also supports meeting and administrative activities, including coordinating responses to DDW inquiries, handling requests for information about DDW and Congress, and working with Marketing on DDW promotional materials and website updates. The position provides support to the VP of Meetings and Conventions and the Senior Director of Convention Activities, and may take on other consistent duties as assigned.
Requirements
- Five or more years of prior meeting and exposition experience.
- College degree with substantial experience in a meeting environment.
- Exceptional oral and written communication skills.
- Highly organized, with attention to detail and the ability to handle multiple projects simultaneously.
- Positive team-player attitude and excellent interpersonal skills.
- Ability to travel.
Responsibilities
- Manage all registration activities for DDW and Crohn’s & Colitis Congress in accordance with agreed-upon timelines.
- Prepare the details required to launch and operate online registration.
- Work with the four sponsoring societies to obtain necessary data and finalize registration procedures.
- Develop and modify registration pages throughout the registration cycle.
- Oversee registration reports, including weekly, sponsoring society, financial, and historical reports.
- Maintain the VIP and invited speaker registration database.
- Maintain exhibitor and group registration pages and records.
- Develop and maintain registration policies and procedures as needed.
- Manage onsite registration activities at DDW and Crohn’s & Colitis Congress.
- Manage Freshdesk and coordinate with the department to ensure DDW inquiries are answered in a timely manner.
- Respond to requests for information about DDW and Crohn’s & Colitis Congress.
- Coordinate with the Marketing Department on the content and format of DDW promotional materials, including updating the website throughout the year.
- Provide support to the VP of Meetings and Conventions and the Senior Director of Convention Activities.
- Perform other duties consistent with the position as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
