Manager, Regional Network

Estes Forwarding Worldwide•Richmond, VA

3d•Onsite

About The Position

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

Requirements

Ability to read and interpret complex business and/or technical documents.
Ability to write comprehensive reports and detailed business correspondence.
Ability to work with groups of people such as other departments and communicate known concepts.
Ability to present to a group of departments.
Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis.
Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems.
Intermediate proficiency in Microsoft Office, internet, web-based, and job-specific software applications.
Ability to identify and understand issues, problems, and opportunities; comparing data from different sources to draw conclusions.
Knowledge of dock operations and quality freight handling procedures.
Ability to analyze complex problems and develop alternative solutions.
Demonstrated leadership skills in influencing departments and implementing and managing change.
Ability to plan, organize, and manage multiple projects and set priorities.
Ability to develop and use collaborative relationships to accomplish work goals; develops individual relationships by listening, sharing ideas, and appreciating others' efforts.
Maintain stable performance under pressure or opposition; handle stress in a manner that is acceptable to others and the organization.
Use appropriate methods and a flexible interpersonal style to be part of a cohesive team and facilitate the completion of department goals.
Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
Must be eligible to work in the United States.
At this time, EFW will not sponsor a new applicant for employment authorization for this position.
Minimum of a Bachelor's degree (or equivalent) and 2-4 years of experience in transportation, logistics, procurement, project management, or other transportation business or activity with a clear understanding of multiple modes and services within the transportation/logistics industry.
However, a combination of experience and/or education will be taken into consideration.

Nice To Haves

None required.

Responsibilities

Recruit, train, and implement new vendors to support EFW business activities as necessary.
Understand the EFW carrier development team operations system and capabilities as it relates to vendor management including rates, selection, and payment.
Maintain knowledge of current, historical, and industry trends relating to cost of transportation
Provide guidance, procedures, and communication to various operations groups on the utilization of approved carriers.
Participate in regular compliance reviews of vendor contracts and relationships, including scorecard metrics and QBRs.
Perform regular site visits and audits of EFW agent locations.
Communicate EFW processes, procedures, and expectations to the EFW agent network.
Drive, support, and implement all initiatives driven by the EFW Strategic Plan.
Collaborate with various departments to establish best practices and promote cross-training and cross-functional team building.
Maintain good communication and positive relationships with employees to promote team satisfaction and retention.
Responsible for adhering to and actively participating in EFW’s standard Performance Management process.
Ensure safety methods and programs are implemented and maintained.
Support and promote company core values.
Regular attendance is required.
Comply with company C-TPAT and TSA security procedures.
Perform other duties as assigned.