Network Regional Territory Manager

TrxNow•Johnson City, TN

4d•Onsite

About The Position

TrxNow® (Allied Dispatch Solutions, LLC) is North America’s fastest growing roadside assistance company and dispatch technology platform! We operate multiple Call Centers internationally with headquarters located in downtown Johnson City, TN. We also have a 24 x 7 contact center in London, Ontario, Canada! Our management team is filled with leaders who are focused on delivering the best service in the industry. We are seeking an experienced Regional Territory Manager to join our vendor management team, which is responsible for cultivating vendor relationships, negotiating contracts, ensuring reliable coverage, and monitoring vendor performance within assigned vendor territory. This individual will play a critical role in maintaining and enhancing the quality and reach of our services to our members by fostering strong relationships and partnerships within the service provider network.

Requirements

Excellent analytical, organization, and interpersonal skills (verbal and written) with proven ability to build rapport and effectively communicate with diverse individuals
Self-motivated and directed with effective time management skills, ability to work under minimal guidance, and manage multiple projects
Strong dispute resolution, negotiation, and collaboration skills
Demonstrated agility and a hybrid skillset, seamlessly blending relationship development expertise with the ability to drive field-level program performance effectively.

Nice To Haves

Bachelor’s degree
3+ years of experience in Account/Vendor Management
Client Management or program management experience
5+ years of experience in the roadside assistance industry

Responsibilities

Cultivating vendor relationships
Negotiating contracts
Ensuring reliable coverage
Monitoring vendor performance within assigned vendor territory
Fostering strong relationships and partnerships within the service provider network