Manager Regional Commercial Real Estate Underwriting

First Citizens Bank•Raleigh, NC
•Remote

About The Position

The Manager Regional Commercial Real Estate Underwriting oversees a Commercial Underwriting team and its activities, including people management, processes, performance, and credit-related projects. The role develops and retains underwriting talent, collaborates with senior management on talent initiatives, and reviews processes to optimize production and maintain quality. The manager recommends changes to processes, procedures, tools, and policies to support business goals, monitors individual and team performance, and identifies opportunities for continuous improvement. The position provides underwriting and servicing expertise that supports Commercial Lending and assists senior leadership with risk identification, mitigation, and improvements to portfolio management and monitoring practices. This is a remote role that could be hired in North Carolina, Florida, or South Carolina.

Requirements

  • Bachelor's degree and 8 years of experience, or a high school diploma or GED/equivalent and 12 years of experience in Commercial Lending or Credit Analysis and supervisory experience.
  • Advanced commercial credit underwriting skills, including complex credit structures and potentially specific industries.
  • Leadership and partnership skills.
  • Microsoft Excel competency.
  • Strong written and verbal communication skills.

Nice To Haves

  • Advanced commercial real estate credit underwriting skills, including complex credit structures and potentially specific industries.
  • Experience managing others.
  • Experience working with credit exposure of $5 million and above.

Responsibilities

  • Manage a team that underwrites, structures, and services commercial credit actions.
  • Establish and monitor expectations to achieve company and department goals.
  • Recommend and implement changes to team processes, procedures, and efficiencies.
  • Manage staff performance, training, and evaluations, and support associate development through formative feedback.
  • Assist with talent management strategies and promote a diverse, inclusive, and civil work environment.
  • Continuously evaluate and adjust the use of talent, technology, and resources within the assigned team.
  • Recommend updates to procedures and standards.
  • Ensure team compliance with department procedures, standards, and quality production requirements.
  • Monitor performance metrics, communicate results to senior leadership as necessary, and implement performance improvements.
  • Develop and maintain relationships with Bank leadership, peers, and lenders.
  • Guide the team in developing behaviors that improve service and business decisions, and offer guidance on strong lending relationships and customer experience.
  • Assist senior leadership with risk identification and mitigation and recommend enhancements to portfolio management and monitoring practices.

Benefits

  • First Citizens Bank offers a competitive benefits program intended to meet the needs of its associates; further details are available through the company benefits page.
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