Relationship Manager - Commercial Real Estate

BMO • Boca Raton, FL

1d • $160,000 - $300,000

About The Position

The Relationship Manager facilitates Bank growth through business development and management of key commercial real estate client relationships, maintaining a significant record of revenue generation from sales and syndications. This senior specialist manages high-value portfolios, provides strategic financial advice, and drives cross-selling, client retention, profitability, and client satisfaction.

The role leads complex deal structuring, negotiations, and credit approvals; identifies new business and share-of-wallet opportunities; and develops market coverage strategies informed by market trends, client industries, and competitor analysis. It works with internal teams to define appropriate products, solutions, and strategies, and represents the Bank at industry forums and conferences. The position also advises committees and task forces, improves operational processes, supports organizational change, and oversees team resource allocation.

Operating across BMO at a group or enterprise-wide level, the role influences collaboration across teams and addresses unique, ambiguous, and interdependent problems. It ensures compliance with regulatory requirements, internal controls, and risk policies, applying the Bank’s Risk Management Framework and making sound, risk-informed decisions. Broader work or accountabilities may be assigned as needed.

Requirements

• 10+ years of relevant experience in relationship management, account management, or portfolio management in a corporate or similar segmented banking environment with sales metrics is preferred.
• Bachelor’s degree required; any other related discipline or commensurate work experience may be considered.
• Expert-level proficiency in product knowledge, regulatory compliance, deal structuring, portfolio management, credit risk assessment, project management, change management, customer service, stakeholder management, negotiation, and customer relationship building.
• Extensive industry knowledge and expertise.
• Ability to apply the required credit qualifications and credit knowledge and skills if the position is credit-qualifiable.
• Ability to make sound, risk-informed decisions in accordance with the Bank’s risk framework, policies, applicable laws, and regulations.

Nice To Haves

• Master’s degree preferred.
• CPA certification preferred.
• Business Administration, Finance, or Accounting preferred.
• Technical leadership and recognition as a thought leader for innovation.

Responsibilities

• Facilitate Bank growth through business development and management of key client relationships, with a record of significant revenue generation from sales and syndications.
• Act as an escalation point for complex client issues and resolve conflicts through strategic problem-solving.
• Lead the structuring of high-value, complex deals and credit approvals in alignment with client needs.
• Manage high-value client portfolios to drive cross-selling, retention, and profitability.
• Identify new business opportunities, acquire clients, penetrate markets, and expand the client base using market insights, competitor analysis, and cross-selling initiatives.
• Lead market coverage strategies to expand portfolios, identify opportunities, and align activities with business goals.
• Represent the Bank at industry forums and conferences and use insights about trends, competition, and emerging products to inform strategic decisions.
• Advise committees and task forces, providing strategic insights and guidance for key initiatives.
• Streamline operational processes by identifying improvements and implementing best practices.
• Develop communication strategies to influence stakeholders and support organizational change.
• Oversee team resource allocation, including personnel and budgets, to meet organizational goals and improve team performance and client satisfaction.
• Build and maintain long-term relationships with high-value and strategic clients, offering financial advice and exceptional service.
• Structure deals, secure credit approvals, negotiate high-value transactions, and identify cross-selling opportunities.
• Analyze market trends, client industry developments, and competitive positioning to inform client solutions and improve client satisfaction.
• Work with internal teams and stakeholders to define products, solutions, and strategies suited to client needs.
• Identify share-of-wallet opportunities.
• Use analysis tools to grow a portfolio that exceeds return-on-equity thresholds and proactively evaluate client returns.
• Ensure adherence to regulatory requirements, internal controls, compliance policies, and risk-management expectations.
• Influence collaboration across teams, communicate abstract concepts clearly, and address complex or ambiguous problems.
• Perform broader work or accountabilities as needed.

Benefits

• Health insurance
• Tuition reimbursement
• Accident insurance
• Life insurance
• Retirement savings plans
• Performance-based incentives and discretionary bonuses may be included, depending on pay type.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior