Manager, Recruiting (Early Careers)

USAASan Antonio, TX
Hybrid

About The Position

We are seeking a talented, Early Career Manager, Recruiting for our USAA San Antonio, Texas corporate headquarters location. As a dedicated Manager, Recruiting, you will lead and manage a team of recruiters, driving the execution of effective talent acquisition strategies to meet the critical hiring needs of assigned business lines. Serves as a trusted advisor to business leaders, building positive relationships, providing insight into talent market trends, and ensuring the delivery of high-quality recruiting services. Responsible for all aspects of team performance, driving continuous improvement, leveraging data and analytics to inform decision-making, and ensuring alignment with USAA's overall talent acquisition strategy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based at our San Antonio, TX location. Relocation assistance is not available for this position.

Requirements

  • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 6 years of experience in talent acquisition, human resources, or a related field, including full-cycle recruiting experience and involvement in hiring strategy, recruiting operations, or process improvement efforts.
  • 2 years of experience leading others either formally in a managerial role, or informally as a project or team lead.
  • Proven ability to develop and implement talent acquisition strategies, processes, or initiatives in partnership with business leaders to meet hiring needs.
  • Strong understanding of talent market trends, recruiting standard processes, and employment laws and regulations.
  • Ability to build and maintain strong relationships with business leaders and partners.
  • Excellent communication, interpersonal, and presentation skills.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Proficiency in using Applicant Tracking Systems (ATS) and other recruiting technologies.

Nice To Haves

  • Experience in University Relations, University Recruiting, or Early Career Talent.
  • Proven experience leading large-scale intern programs (200–300 interns) and executing end-to-end campus recruiting strategies aligned to enterprise goals.
  • Talent Acquisition experience, including coaching or guiding recruiting teams.
  • US military experience through military service or a military spouse/domestic partner.

Responsibilities

  • Leads, mentors, and oversees a team of recruiters, providing guidance, coaching, and training to enhance skills and performance.
  • Builds and maintains strong relationships with business leaders, serving as a trusted advisor on talent acquisition strategies and talent market insights.
  • Develops and executes recruiting strategies for assigned business lines, aligned to business goals and workforce plans.
  • Assesses team performance against key metrics (e.g., time-to-fill, cost-per-hire, candidate satisfaction) and implements actions to improve results.
  • Leverages data, analytics, and reporting tools to track key recruiting metrics, identify trends, and inform decision-making.
  • Identifies opportunities to streamline recruiting processes, improve efficiency, and enhance the candidate and hiring leader experience.
  • Champions the effective use of recruiting technologies, including Applicant Tracking Systems (ATS), Candidate Relationship Management (CRM) systems, and AI-enabled tools, to enhance team productivity and efficiency.
  • Manages the recruiting budget for assigned business lines, ensuring responsible spending and maximizing return on investment.
  • Manages relationships with external recruiting vendors, ensuring high-quality service and compliance with contract terms.
  • Ensures all recruiting activities comply with applicable laws, regulations, and company policies.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays
  • 16 paid volunteer hours
  • various wellness programs
  • career path planning
  • continuing education
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