Manager, Real Estate Services

Federal Reserve Bank of Philadelphia•Dallas, TX

11d•Onsite

About The Position

The Real Estate Services (RES) Operations Manager leads specialty facility operations for a large, complex campus and provides management coverage across Building Operations and Critical 24/7 Operations. The role provides hands-on operational leadership for facility infrastructure, construction, vendors, risk management, and day-to-day operations, and reports to the RES Operations Director. The manager leads specialty operations and facility projects; provides technical and operational leadership for critical building systems; and oversees technicians, contractors, and service providers. The position manages work priorities, vendor performance, budgets, compliance, safety, KPIs, documentation, and continuous improvement while supporting facility reliability and business continuity. The position is onsite. It may be filled at different levels depending on the candidate’s qualifications. Occasional flexibility to work outside normal business hours and approximately 10% travel are expected. Applicants must be eligible to work in the United States; sponsorship is not available.

Requirements

Bachelor’s degree in Engineering, Engineering Technology, Facilities Management, Construction Management, or a related technical discipline, or an equivalent combination of technical education, trade training, and substantial field experience.
At least 7 years of progressively responsible facilities operations experience in a large commercial, industrial, manufacturing, or critical facility environment, including leadership of technical personnel, contractors, vendors, or complex facility work.
Strong working knowledge of commercial/industrial electrical and mechanical systems, BAS/controls, facility construction, maintenance operations, and safe work practices, with demonstrated field experience in technically complex facilities.
Experience managing facility construction, contractors, operational risk, shutdowns, commissioning, preventive maintenance, audits, budgets, and infrastructure lifecycle/replacement activities.
Must be eligible to work in the United States; the role is not available for sponsorship.

Nice To Haves

Experience with critical facilities or data centers, 24/7 operations, 480 VAC electrical distribution, central plant/HVAC systems, and aging infrastructure is strongly preferred.

Responsibilities

Lead specialty operations, including operational risk and FMEA activities, facility events, dock operations, general work orders, construction activities, vendor coordination, drawing and submittal reviews, and internal and external audit support.
Provide management coverage across Building Operations and Critical 24/7 Operations, including preventive maintenance, MEP work, system monitoring and alarms, incident response, system isolations, shutdowns, commissioning, and restoration of critical infrastructure.
Manage facility construction, infrastructure replacement, and operational projects, including scope development, contractor coordination, change control, shutdown planning, commissioning, operational acceptance, documentation, and turnover.
Provide technical and operational leadership for electrical, mechanical, BAS/controls, plumbing, life-safety, and critical facility systems, ensuring work is performed safely while maintaining facility reliability and business continuity.
Lead technicians, contractors, and service providers while managing work priorities, vendor performance, budgets, compliance, safety, KPIs, documentation, and continuous improvement across facility operations.