Manager, Real Estate Services

Federal Reserve System•Dallas, TX

1d•Onsite

About The Position

The Real Estate Services (RES) Operations Manager leads specialty facility operations for a large, complex campus and provides management coverage across Building Operations and Critical 24/7 Operations. The position provides hands-on operational leadership for facility infrastructure, construction, vendors, risk management, and day-to-day operations. It reports to the RES Operations Director. The role leads specialty operations and supports building and critical operations, including preventive maintenance, MEP work, system monitoring and alarms, incident response, system isolations, shutdowns, commissioning, and restoration of critical infrastructure. It also manages construction, infrastructure replacement, and operational projects from scope development through contractor coordination, change control, commissioning, operational acceptance, documentation, and turnover. The manager provides technical and operational leadership for electrical, mechanical, BAS/controls, plumbing, life-safety, and critical facility systems. The role leads technicians, contractors, and service providers while managing priorities, vendor performance, budgets, compliance, safety, KPIs, documentation, and continuous improvement. The position is onsite, may require occasional flexibility to work outside normal business hours, and includes approximately 10% travel.

Requirements

Bachelor’s degree in Engineering, Engineering Technology, Facilities Management, Construction Management, or a related technical discipline, or an equivalent combination of technical education, trade training, and substantial field experience.
7+ years of progressively responsible facilities operations experience in a large commercial, industrial, manufacturing, or critical facility environment, including leadership of technical personnel, contractors, vendors, or complex facility work.
Strong working knowledge of commercial/industrial electrical and mechanical systems, BAS/controls, facility construction, maintenance operations, and safe work practices, with demonstrated field experience in technically complex facilities.
Experience managing facility construction, contractors, operational risk, shutdowns, commissioning, preventive maintenance, audits, budgets, and infrastructure lifecycle/replacement activities.
Applicants must be eligible to work in the U.S.; the role is not available for sponsorship.

Nice To Haves

Experience with critical facilities or data centers, 24/7 operations, 480 VAC electrical distribution, central plant/HVAC systems, and aging infrastructure is strongly preferred.

Responsibilities

Lead specialty operations, including operational risk and FMEA activities, facility events, dock operations, general work orders, construction activities, vendor coordination, drawing and submittal reviews, and internal and external audit support.
Provide management coverage across Building Operations and Critical 24/7 Operations, including preventive maintenance, MEP work, system monitoring and alarms, incident response, system isolations, shutdowns, commissioning, and restoration of critical infrastructure.
Manage facility construction, infrastructure replacement, and operational projects, including scope development, contractor coordination, change control, shutdown planning, commissioning, operational acceptance, documentation, and turnover.
Provide technical and operational leadership for electrical, mechanical, BAS/controls, plumbing, life-safety, and critical facility systems, ensuring work is performed safely while maintaining facility reliability and business continuity.
Lead technicians, contractors, and service providers while managing work priorities, vendor performance, budgets, compliance, safety, KPIs, documentation, and continuous improvement across facility operations.