Manager, Real Estate Portfolio Administration

Mattress Firm • TX - Virtual, TX

1d • Remote

About The Position

The (REMOTE) Manager of Real Estate Portfolio Administration coordinates and administers key lease and portfolio activities across Mattress Firm's retail real estate portfolio. The role owns the Company's lease critical date management process, facilitates leadership review of upcoming lease decisions, documents and communicates approved actions, and ensures portfolio initiatives are executed effectively across the organization. The Manager is the central coordination point between Real Estate and cross-functional partners, supporting renewals, closures, relocations, expansions, and other portfolio actions. The position helps maintain portfolio visibility, meet contractual deadlines, and drive disciplined execution of approved real estate decisions.

Requirements

• 3+ years of experience in Commercial Real Estate, Lease Administration, Portfolio Administration, project management, transaction management, or a related field.
• Experience coordinating projects and managing multiple stakeholders across functions.
• Experience maintaining databases, trackers, reporting tools, or contract administration systems.
• Experience preparing executive presentations and recurring management reporting.
• Advanced proficiency in Microsoft Excel and PowerPoint.
• Exceptional organizational and project management skills.
• Strong attention to detail and ability to manage multiple competing priorities.
• Ability to coordinate complex workflows involving multiple stakeholders and deadlines.
• Strong written and verbal communication skills.
• Strong meeting facilitation, documentation, and follow-up skills.
• Ability to synthesize large amounts of information into concise, actionable updates.
• Strong problem-solving and process-improvement mindset.
• Ability to work independently and drive tasks through completion.
• Strong interpersonal skills and ability to build relationships across functions.
• Knowledge of commercial real estate and lease terminology.
• Understanding of lease lifecycle management, including renewals, option notices, relocations, and closures.
• Knowledge of project coordination and business process management principles.
• Advanced working knowledge of Microsoft Office applications, particularly Excel and PowerPoint.

Nice To Haves

• Bachelor's Degree in Business, Real Estate, Finance, Operations, Project Management, or a related field preferred; an equivalent combination of education and relevant experience may be considered.
• Experience supporting a large multi-unit retail portfolio.
• Experience supporting lease renewals, closures, relocations, dispositions, or portfolio initiatives.
• Familiarity with retail portfolio management processes.
• Familiarity with lease administration systems, reporting platforms, or portfolio management tools.

Responsibilities

• Own and maintain the Company's retail lease critical date management process, accurately tracking and managing lease expirations, option notices, termination rights, and other key milestones.
• Coordinate the weekly lease decision review process, including developing agendas, consolidating transaction recommendations, preparing supporting materials, and creating leadership presentations.
• Document leadership decisions, action items, and outstanding issues; maintain accurate portfolio records and ensure approved actions are reflected across trackers and reporting tools.
• Communicate approved lease and portfolio decisions to cross-functional stakeholders and drive follow-through on required actions.
• Manage the store closure process from approval through execution, including timeline management, stakeholder coordination, risk identification, and status reporting.
• Track and monitor portfolio actions to ensure timely execution of renewals, closures, relocations, expansions, and other approved real estate initiatives.
• Prepare recurring portfolio reports, dashboards, presentations, and updates for Real Estate leadership.
• Reconcile lease information, transaction activity, and portfolio data to maintain accuracy across systems and reporting.
• Develop and improve processes, tools, and documentation to enhance portfolio administration, decision management, and cross-functional execution.
• Support special projects and additional real estate initiatives as assigned.
• Complete required training modules and certifications before their due dates.
• Follow safety policies and procedures to help ensure a safe work environment.
• Communicate professionally with internal and external contacts.
• Follow Company policies and standards for appearance, functionality, and appropriate brand representation.
• Communicate concerns or issues to leadership to support the efficiency of department and Company operations.
• Execute team member performance improvement plans, progressive discipline, and terminations when appropriate under Company policy.
• Support strategic initiatives, portfolio reviews, and special projects as requested.
• Assist with testing and implementation of new systems, reporting tools, and workflow solutions.
• Develop process documentation, templates, and training materials.
• Research and compile portfolio, lease, and transaction history as needed.
• Recommend opportunities to improve operational efficiency and team effectiveness.
• May support real estate transactions, including location sourcing, LOI preparation, lease negotiations, renewal discussions, and coordination with landlords, brokers, and legal counsel.
• Update job knowledge by participating in educational opportunities.
• Accept ownership for accomplishing new and different requests and explore opportunities to add value to job accomplishments.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager