Manager RCM

CareAbout

1d • Onsite

About The Position

The Manager, Revenue Cycle provides day to day strategic leadership and relationship liaison between Consensus MSO and Consensus Medical Group practice. The Manager will work collaboratively with peers and practices to ensure the smooth operation of the RCM department while maximizing cash flow and return on behalf of the Medical Group. He/she is responsible for applying expert knowledge of the process implementation, training, planning, documentation, and elbow-to-elbow support to ensure quality metrics reflect organizational standards. The Manager will be responsible for supporting Senior Leadership in maintaining, improving, processing, and evaluating the billing and collection of accounts receivable for the Medical Group.

Requirements

• Minimum 2-5 years’ experience in management
• Detail oriented
• Working knowledge of Microsoft Office Word and Excel

Nice To Haves

• College degree preferred
• Experience working in a physician practice preferred
• AthenaNet experience preferred

Responsibilities

• Comprehensive understanding of physician revenue cycle, including registration, charge capture, billing, collection, utilization management and account balance resolution
• Demonstrate organizational, communication, time management, analytical thinking, problem solving and mentoring skills
• Responsible for training, workflow development, and quality of Charge Entry functions with our global partners
• Proactively collaborating with Consensus leadership on the identification and design & implementation of process improvements
• Responsible for developing workflows, revenue cycle processes and SOP's related to the department
• Initiates onboarding and training of Medical Group's new practices and implements optimization of Medical Group's established practices as it relates to RCM
• Provides oversight of the day-to-day activities of the Reimbursement Analysts, including contract management
• Oversees end-to-end revenue cycle operations across front-end functions (registration, eligibility and benefits verification, prior authorization, patient estimates) and back-end functions (charge capture, coding support, claims submission, denial management, AR follow-up, and patient collections)
• Manages daily cash posting and reconciliation activities, including electronic and manual payment posting, to ensure timely and accurate application of payments, adjustments, and refunds
• Oversees vendor relationships supporting RCM operations, monitoring performance against SLAs, escalating issues, and holding vendors accountable to department standards
• Supports oversight of the patient call center/patient billing support function, including monitoring call quality, responsiveness, and patient satisfaction with billing inquiries
• Prepares and reviews RCM operational and financial reports, including AR aging, denial trends, cash collections, and staff productivity, for leadership review
• Monitors key performance indicators across the revenue cycle and identifies operational gaps requiring corrective action
• Performs miscellaneous job-related duties as assigned

Benefits

• Health, dental, and vision insurance.
• 401K with automatic employer contribution.
• PTO and Paid Holidays.
• Company paid Life Insurance.
• Access to voluntary short and long-term disability insurance.
• Access to additional life insurance.
• Access to a variety of Wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree