Manager, Quality (Hybrid)

Scotts Miracle-Gro•Marysville, OH

1d•$103,700 - $122,000•Hybrid

About The Position

The LGOR (Lawns, Gardens, Ortho, Roundup) Quality Manager plays a pivotal role in driving quality excellence by leading complex vendor programs and providing cross-functional leadership across our manufacturing network. This role serves as the primary quality owner for the contract manufacturing sites and leads the robust vendor quality program for facilities, including audits, score-carding, and monthly performance stewardship. Additionally, this position provides dotted-line quality oversight and strategic direction to three distinct internal manufacturing facilities (injection molding, fertilizer, and seed). If you excel at bridging the gap between external vendors, cross-functional teams, and plant operations, this role offers high visibility and the autonomy to make a massive impact on our quality standards.

Requirements

Bachelor's Degree, Science or Engineering
Willingness to travel up to 40% to domestic sites to support internal manufacturing, contract sites, and audits
7-10 Years of experience prefered
Quality or operations experience preferred.
Supplier & Vendor Management: Proven track record of managing external vendors and contract manufacturing operations, including performance score-carding, conducting site audits, and stewarding monthly continuous improvement efforts
Navigating Ambiguity: Proven capability to manage situational ambiguity, effectively operating and making decisions even when information is incomplete or the formal reporting path is unclear
Action-Oriented: Demonstrated ability to take initiative and drive tasks forward with a sense of urgency, enthusiasm, and high autonomy
Communication & Influence: Excellent verbal and written communication skills, with the ability to effectively articulate complex technical information and collaborate cross-functionally to get things done
Data Analysis: Strong practical application of data analysis, including the capacity to organize, interpret, and draw actionable business insights from large data sets
Auditing Expertise: Established auditing experience to ensure internal and external compliance, identify areas for improvement, and drive corrective actions
Standardization & Mentorship: Experience developing, standardizing, and delivering quality-related training and procedures across matrixed or cross-functional teams
Manufacturing Experience: Practical manufacturing experience, preferably within process-oriented environments (e.g., injection molding, fertilizer) or with external contract manufacturing operations

Nice To Haves

ISO, Six Sigma, ASQ Certifications

Responsibilities

Lead monthly vendor performance meetings, execute comprehensive vendor audits (including site, lab, and traceability audits), validate the robustness of vendor Corrective and Preventive Actions (CAPAs), and manage new supplier qualifications.
Provide dotted-line quality oversight to internal manufacturing sites and contract manufacturers through regular biweekly reviews. Act as the primary escalation point for resolving site issues, write product waivers, and develop and implement control plans.
Conduct frequent data analytics reviews to identify defect trends and drive continuous improvement initiatives. Manage specialized strategic project work (e.g., mold management programs) and execute periodic store audits.
Support upcoming new product launches by actively participating in cross-functional project meetings, overseeing R&D trials for new products, and ensuring quality standards are established early in the commercialization process.