Quality Engineering Analyst (Hybrid)

Intact Insurance Specialty Solutions•Farmington, CT
•$71,000 - $105,000•Hybrid

About The Position

We currently have an opportunity for a Quality Engineering Analyst to join our IT team in our Canton, MA; Boston, MA; Farmington, CT; Raleigh, NC offices on a hybrid schedule. The Quality Engineering Analyst must have 3-5 years of experience in manual and test automation who is eager to explore, adopt, and implement AI‑driven testing approaches. This role is ideal for a quality engineer who has a strong automation foundation and is motivated to evolve traditional testing practices using modern AI and intelligent automation techniques.

Requirements

  • Ability to demonstrate analytical, decision making, problem solving, and organizational skills.
  • Must be able to communicate professionally and effectively using oral and written communication in various forms including video.
  • Must be able to work both independently, as a member of a team, and have the ability to interact with a diverse group of individuals.
  • Demonstrate proficiency with computer software including Microsoft Office suite and other systems utilized by the department.
  • Must maintain a high level of accuracy and follow-through on commitments.
  • Requires the ability to maintain confidential information.
  • Capable and willing to adopt to changes as needed.
  • Ability to follow work instructions as directed.
  • Ability to stay focused and productive during required working hours.
  • Respond to internal and external clients as established by department guidelines.
  • Ability to travel when the position requires.
  • Degree in computer science
  • 3–5 years of hands‑on experience in QE /test automation
  • Experience with automation tools/frameworks such as Selenium, Playwright, Cypress, or similar
  • Proficiency in at least one programming/scripting language (Java, Python, JavaScript, or similar)
  • Solid understanding of software testing fundamentals, test design techniques, and SDLC/STLC
  • Experience testing web applications and APIs (REST, JSON, Postman, etc.)
  • Familiarity with CI/CD tools such as GitHub Actions, Azure DevOps, Jenkins, or similar
  • Strong analytical, problem‑solving, and communication skills
  • Genuine interest and willingness to explore AI‑powered testing tools and approaches
  • SQL knowledge

Nice To Haves

  • Familiarity with Property/Casualty or Specialty insurance preferred.
  • Growth mindset with a passion for innovation in quality engineering

Responsibilities

  • Maintain manual and automated test frameworks for web and API applications.
  • Participate in test planning, estimation, and release activities.
  • Execute and enhance functional, regression, integration, and smoke tests.
  • Collaborate with cross‑functional teams to understand requirements and define test strategies early in the SDLC.
  • Identify opportunities to leverage AI/ML‑based testing tools to improve test coverage, defect detection, and execution efficiency.
  • Analyze test results, identify root causes, and clearly document defects with actionable insights.
  • Contribute to CI/CD pipelines by integrating automated tests into build and deployment workflows.
  • Promote quality, best practices and continuous improvement within the QE team.
  • Contribute to documentation, standards, and continuous improvement initiatives.

Benefits

  • Comprehensive medical, dental and vision insurance with no waiting period
  • Competitive paid time off programs
  • 401(k) savings and annual contributions of up to 12% of annual salary
  • Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits
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