Quality Engineering Analyst (Hybrid)

Intact Specialty Solutions • Canton, MA

5d • Hybrid

About The Position

At Intact Insurance Specialty Solutions, we are experts in protecting what makes businesses unique. Our deep understanding of the specialty insurance market forms the basis for our customized solutions, supported by targeted risk control and claims services. Our employees are passionate about providing insurance coverage aligned with our targeted customer groups. Intact’s Global Specialty Lines business operates across more than 20 verticals in four distinct markets: U.S., Canada, UK, and Europe. This opportunity is for our U.S. team. We are seeking a Quality Engineering Analyst to join our IT team, offering a hybrid schedule in our Canton, MA; Boston, MA; Farmington, CT; or Raleigh, NC offices. The ideal candidate will have 3-5 years of experience in manual and test automation, with a strong desire to explore, adopt, and implement AI-driven testing approaches. This role is perfect for a quality engineer with a solid automation foundation who is motivated to evolve traditional testing practices using modern AI and intelligent automation techniques.

Requirements

• Ability to demonstrate analytical, decision making, problem solving, and organizational skills.
• Must be able to communicate professionally and effectively using oral and written communication in various forms including video.
• Must be able to work both independently, as a member of a team, and have the ability to interact with a diverse group of individuals.
• Demonstrate proficiency with computer software including Microsoft Office suite and other systems utilized by the department.
• Must maintain a high level of accuracy and follow-through on commitments.
• Requires the ability to maintain confidential information.
• Capable and willing to adopt to changes as needed.
• Ability to follow work instructions as directed.
• Ability to stay focused and productive during required working hours.
• Respond to internal and external clients as established by department guidelines.
• Ability to travel when the position requires.
• Degree in computer science
• 3–5 years of hands-on experience in QE /test automation
• Experience with automation tools/frameworks such as Selenium, Playwright, Cypress, or similar
• Proficiency in at least one programming/scripting language (Java, Python, JavaScript, or similar)
• Solid understanding of software testing fundamentals, test design techniques, and SDLC/STLC
• Experience testing web applications and APIs (REST, JSON, Postman, etc.)
• Familiarity with CI/CD tools such as GitHub Actions, Azure DevOps, Jenkins, or similar
• Strong analytical, problem-solving, and communication skills
• Genuine interest and willingness to explore AI-powered testing tools and approaches
• SQL knowledge

Nice To Haves

• Familiarity with Property/Casualty or Specialty insurance preferred.
• Growth mindset with a passion for innovation in quality engineering.

Responsibilities

• Maintain manual and automated test frameworks for web and API applications.
• Participate in test planning, estimation, and release activities.
• Execute and enhance functional, regression, integration, and smoke tests.
• Collaborate with cross-functional teams to understand requirements and define test strategies early in the SDLC.
• Identify opportunities to leverage AI/ML-based testing tools to improve test coverage, defect detection, and execution efficiency.
• Analyze test results, identify root causes, and clearly document defects with actionable insights.
• Contribute to CI/CD pipelines by integrating automated tests into build and deployment workflows.
• Promote quality, best practices, and continuous improvement within the QE team.
• Contribute to documentation, standards, and continuous improvement initiatives.

Benefits

• Comprehensive medical, dental and vision insurance with no waiting period
• Competitive paid time off programs
• 401(k) savings and annual contributions of up to 12% of annual salary
• Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level