Manager, Quality & Patient Safety

Adventist Health•Ukiah, CA

1d•Onsite

About The Position

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Adventist Health Ukiah Valley is seeking a Manager, Quality & Patient Safety for a full-time position working 8-hour day shifts. We are looking for a compassionate and dedicated individual who can work onsite at our Ukiah, CA location. Oversees daily operations of quality, safety, and performance improvement programs. Supervises Patient Safety and Performance Improvement staff and supports initiatives to reduce preventable harm and improve patient outcomes. Works with network leadership to implement quality and safety priorities, collaborating with leaders, physicians, and staff to achieve organizational goals.

Requirements

Bachelor’s degree in Health Care Administration, Nursing, Public Health, or related field or equivalent combination of education/related experience: Required
Three years' of healthcare or related experience: Required
Two years' in quality, patient safety, or performance improvement: Required
Two years' leadership experience in acute care or other healthcare setting: Required
Certified Professional in Healthcare Quality (CPHQ) or Certified Professional in Patient Safety (CPPS) certification: Required within two years of hire

Nice To Haves

Clinical background: Preferred
Lean or Six Sigma certification: Preferred

Responsibilities

Oversees daily operations of quality, patient safety, and performance improvement programs.
Supervises Quality/PI and patient safety staff, providing feedback and coaching.
Ensures alignment of local activities with system priorities.
Supports patient safety initiatives, including root cause analyses and corrective action follow-up.
Oversees event reporting and learning systems, ensuring timely review and communication of findings.
Promotes a culture of safety within assigned entity or service line.
Assists regulatory team in maintaining continuous readiness for Joint Commission, CMS, CDPH, and other accreditation/regulatory surveys.
Supports improvement projects to reduce harm, improve clinical outcomes, and enhance operational efficiency.
Applies Lean and performance improvement methodologies; assist leaders and teams with PI tools.
Monitors project outcomes and support sustainability of improvements.
Provides guidance to staff on patient safety and quality improvement methods.
Supports interdisciplinary collaboration to improve workflows and outcomes.
Ensures timely collection, validation, and reporting of quality, safety, and regulatory metrics.
Prepares and presents data to entity leaders and committees, highlighting improvement opportunities.
Coordinates with system Quality and Patient Safety on benchmarking and reporting requirements.
Performs other job-related duties as assigned.