Quality & Safety Manager

Mauser Packaging Solutions•Charlotte, NC

About The Position

The Quality & Safety Manager leads the quality system for an assigned manufacturing location under corporate policies and procedures and in accordance with customer product standards and specifications. The role works with plant operations to continuously improve product quality and also serves as the facility’s Safety Manager. The position supervises the location’s Quality team, supports production, manages quality metrics and systems, and ensures compliance with applicable health, safety, and environmental requirements. The manager uses preventive quality engineering and continuous improvement methods to address customer requirements, improve manufacturing performance, prevent defects, and resolve quality issues. The role also coordinates safety training and records, reports quality results to plant and corporate teams, and may travel to other plants to share practices or assist with root-cause analysis and corrective action.

Requirements

Bachelor’s degree in Engineering, Environmental Science, Health & Safety, or Business Management.
At least 5 years of quality experience in a high-volume, fast-paced manufacturing operation.
Experience with preventive quality engineering techniques, including PFMEA, control plans, and process mapping.
Experience participating in or leading EHS-related items or projects.
Knowledge of and experience using Lean manufacturing practices.
Previous supervisory experience.
Strong problem-solving skills, good work ethic, and sound decision-making skills.
Microsoft Office experience.
Ability to solve practical problems and deal with varied situations where limited standardization exists.
Ability to interpret written, oral, diagrammatic, and schedule-based instructions.
Ability to work in and around a non-climate-controlled environment and in a team setting.
Ability to stand regularly; use hands to handle or feel objects; reach; climb or balance; walk frequently; and occasionally stoop, kneel, crouch, or crawl.
Ability to occasionally lift and/or move up to 35 pounds.
Specific vision, depth perception, and ability to adjust focus.

Nice To Haves

Certifications in environmental or health and safety-related programs.
OSHA 30 certification.
Six Sigma Green Belt Certification.

Responsibilities

Implement process improvement using Statistical Process Control (SPC) and measurement analysis.
Define projects around customer requirements using tools such as PFMEA, process flow mapping, control plans, and Capability Analysis.
Align Costs of Quality metrics—including scrap, rework, returns, appraisal, and prevention—with company strategic initiatives.
Establish programs to improve metrics using continuous improvement tools and participate in Lean Manufacturing initiatives.
Improve internal and external quality systems and teach Lean tools such as 5S, Kaizen, quick changeover, value stream mapping, and mistake proofing.
Participate in Kaizen events as necessary.
Interact with the production floor daily and provide Quality department support to meet production efficiencies and goals.
Review and study KPIs to help prevent products that do not meet customer specifications.
Supervise and manage the daily activities of Quality team members at the assigned location.
Manage the Hold for Inspection (HFI) system and measure, quantify, and communicate HFIs to relevant team members.
Communicate about and investigate customer inquiries related to quality.
Work with Operations to resolve customer complaints, focusing on permanent corrective action.
Determine root causes of quality defects with production floor and management teams and develop resolutions to correct deficiencies.
Audit and review the plant quality system with the plant management team.
Lead and facilitate monthly Quality Management Review meetings.
Prepare and communicate month-end quality report summaries within the plant and to corporate.
Manage compliance with OSHA, USEPA, and State regulations and company requirements.
Trigger, track, and maintain records of health and safety training for all employees.
Travel to other plants as necessary to establish best practices or help determine root causes and corrective actions for quality issues.
Perform other duties as assigned.