Quality & Safety Manager

Mauser Packaging Solutions•Charlotte, NC

About The Position

The Quality and Safety Manager leads the quality system for an assigned facility in accordance with corporate policies and customer product standards and specifications. Working with plant operations, the Manager focuses on continuously improving quality built into Mauser products and serves as the facility’s Safety Manager. The role includes supervising the Quality team, supporting production, improving quality and operational performance, addressing customer quality concerns, and ensuring compliance with applicable health, safety, and environmental requirements. The position works with plant employees and management across varied, non-climate-controlled environments and uses testing equipment. It requires collaboration in a team setting, practical problem-solving, and the ability to interpret written, oral, diagrammed, and scheduled instructions. Travel to other plants may be necessary.

Requirements

Bachelor’s degree in Engineering, Environmental Science, Health & Safety, or Business Management.
Minimum 5 years of quality experience in a high-volume, fast-paced manufacturing operation.
Experience with preventive quality engineering techniques, such as PFMEA, control plans, and process mapping.
Experience being involved with and/or leading EHS-related items or projects.
Knowledge of and experience with Lean manufacturing practices.
Previous supervisory experience.
Strong problem-solving skills, good work ethic, and decision-making skills.
Microsoft Office experience.

Nice To Haves

Certifications in environmental or health and safety-related programs.
OSHA 30 certification.
Six Sigma Green Belt certification.

Responsibilities

Implement process improvement using Statistical Process Control (SPC) and measurement analysis.
Define projects based on customer requirements using tools such as Process Failure Modes and Effects Analysis (PFMEA), process flow mapping, control plan documentation, and Capability Analysis.
Ensure Costs of Quality (CoQ) metrics align with company strategic initiatives, including scrap, rework, returns, appraisal, and prevention.
Establish programs to improve metrics using continuous improvement tools and participate in Lean Manufacturing projects to improve profitability, workflow, and team performance.
Proactively improve quality systems internally and externally to the plant.
Use and teach Lean tools, including 5S, Kaizen, quick changeover, value stream mapping, and mistake proofing; participate in Kaizen events as needed.
Interact with the production floor daily and provide Quality department support to meet production efficiencies and goals.
Review, measure, and study KPIs to help prevent products that do not meet customer specifications.
Supervise and manage the daily activities of Quality team members at the assigned location.
Manage the Hold for Inspection (HFI) system; measure, quantify, and communicate HFIs to production and other relevant team members.
Communicate and investigate customer inquiries related to quality and work with Operations to resolve customer complaints through permanent corrective action.
Work with production and management to identify root causes of quality defects and develop resolutions to correct deficiencies.
Audit, summarize, and review the plant quality system with plant management; lead and facilitate monthly Quality Management Review meetings.
Prepare and communicate month-end quality report summaries within the plant and to corporate.
Manage and ensure compliance with OSHA, USEPA, and state regulations and applicable government and company requirements.
Trigger, track, and maintain records of health and safety training for all employees.
Travel to other plants as necessary to establish best practices or help determine root causes and corrective actions for quality issues.
Perform other duties as assigned.