Quality & Safety Manager

Pratt Industries•Cypress, TX

4h•Onsite

About The Position

The Quality & Safety Manager for Pratt Industries – Houston is responsible for upholding the facility’s safety and quality standards. The role develops and oversees company safety programs, manages quality systems, and directs production scheduling, serving as a liaison between production, sales, and customer service to support accurate order fulfillment. The manager leads the facility’s Quality Management System and continuous improvement work, drives plant safety initiatives and regulatory compliance, manages customer feedback and corrective actions, and oversees safety training, inspections, incident documentation, workers’ compensation, and the light-duty program. The role collaborates with the Plant Manager and other stakeholders to improve products, operational performance, customer service, and workplace safety while enforcing plant GMPs and SOPs. The position is based in a manufacturing environment that is loud, humid, and includes exposure to moving mechanical parts. It requires frequent standing and walking and the ability to lift up to 50 pounds.

Requirements

College degree in manufacturing, engineering, logistics, or equivalent work experience.
Proven experience in manufacturing areas such as production or logistics.
Strong written and oral communication skills, including the ability to translate operational issues into clear procedures and listen effectively to team needs.
Competence analyzing quality data and cost-avoidance methods and using statistical software.
Systemic problem-solving ability, including handling multiple complex priorities and identifying root causes.
Proficiency with MS Office and statistical software; familiarity with ISO standards and QMS.
Ability to stand and walk frequently and lift up to 50 pounds.
Ability to work in a loud manufacturing environment with exposure to moving mechanical parts and humid conditions.
Assertive, self-starting leadership approach, with the ability to inspire team loyalty, mentor others, and drive organizational change.

Nice To Haves

Leadership experience in corrugated manufacturing or quality system management.
Previous ISO certification.

Responsibilities

Direct the Quality Management System (QMS) and drive continuous improvement initiatives to optimize cost and service.
Lead plant safety initiatives, including regulatory compliance, training, and job design.
Manage customer feedback and complaints using root cause analysis to implement corrective actions.
Conduct and lead safety inspections, meetings, and new-hire safety orientation programs.
Track vendor performance and analyze quality data to generate performance reports.
Oversee the light-duty program by coordinating with medical providers and developing appropriate tasks.
Manage and maintain documentation regarding work-related incidents and workers’ compensation.
Collaborate with the Plant Manager to communicate operational needs regarding quality and safety.
Perform strategic planning to improve products and ensure a safe working environment.
Adhere to and enforce plant Good Manufacturing Practices (GMPs) and Standard Operating Procedures (SOPs).
Build and retain a customer-focused environment for internal and external stakeholders.
Direct production scheduling and act as a liaison between production, sales, and customer service to support accurate order fulfillment.
Additional duties may be assigned by management.