Manager, Quality & Patient Safety
About The Position
Adventist Health Ukiah Valley is seeking a Manager, Quality & Patient Safety for a full-time position working 8-hour day shifts. This role is based onsite at our Ukiah, CA location. The position oversees the daily operations of quality, safety, and performance improvement programs. The Manager supervises Patient Safety and Performance Improvement staff and supports initiatives aimed at reducing preventable harm and improving patient outcomes. This role collaborates with network leadership to implement quality and safety priorities, working with leaders, physicians, and staff to achieve organizational goals.
Requirements
- Bachelor’s degree in Health Care Administration, Nursing, Public Health, or related field or equivalent combination of education/related experience: Required
- Three years' of healthcare or related experience: Required
- Two years' in quality, patient safety, or performance improvement: Required
- Two years' leadership experience in acute care or other healthcare setting: Required
- Certified Professional in Healthcare Quality (CPHQ) or Certified Professional in Patient Safety (CPPS) certification: Required within two years of hire
Nice To Haves
- Clinical background: Preferred
- Lean or Six Sigma certification: Preferred
Responsibilities
- Oversees daily operations of quality, patient safety, and performance improvement programs.
- Supervises Quality/PI and patient safety staff, providing feedback and coaching.
- Ensures alignment of local activities with system priorities.
- Supports patient safety initiatives, including root cause analyses and corrective action follow-up.
- Oversees event reporting and learning systems, ensuring timely review and communication of findings.
- Promotes a culture of safety within assigned entity or service line.
- Assists regulatory team in maintaining continuous readiness for Joint Commission, CMS, CDPH, and other accreditation/regulatory surveys.
- Supports improvement projects to reduce harm, improve clinical outcomes, and enhance operational efficiency.
- Applies Lean and performance improvement methodologies; assist leaders and teams with PI tools.
- Monitors project outcomes and support sustainability of improvements.
- Provides guidance to staff on patient safety and quality improvement methods.
- Supports interdisciplinary collaboration to improve workflows and outcomes.
- Ensures timely collection, validation, and reporting of quality, safety, and regulatory metrics.
- Prepares and presents data to entity leaders and committees, highlighting improvement opportunities.
- Coordinates with system Quality and Patient Safety on benchmarking and reporting requirements.
- Performs other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
