Manager, Quality and Risk Management

Cedars-Sinai•United States,

1d•Onsite

About The Position

The Manager of Quality & Risk Management provides operational oversight for the Quality & Risk Management Functions of Medical Affairs at Cedars-Sinai Marina Hospital and serves as the proxy in the absence of Medical Affairs senior leaders and Patient Safety Officer. This role is responsible for the strategic planning, development, implementation, and evaluation of programs, policies & procedures, processes, and standards that support Quality, Patient Safety, Risk Management, and Regulatory Compliance. The Manager oversees key functions including the Patient Safety Program, Peer Review, Policies and Procedures, Complaints and Grievances, CS-Safe (Incident Reporting), Performance Improvement initiatives, the Quality Assurance and Performance Improvement (QAPI) Program, internal and external data reporting, and enterprise risk management activities. In partnership with Medical Affairs leadership, the Manager holds administrative authority for the development and implementation of patient safety plans and QAPI processes, and leads efforts to promote education, communication, and a culture of safety throughout the organization. This includes collaboration with Medical Staff Services to facilitate peer review activities and providing expert guidance to executive leadership, medical staff, nursing, and hospital personnel on patient safety and risk reduction strategies. The role also ensures ongoing organizational safety through continuous hospital-wide risk assessments, evaluation of safety practices, and implementation of performance improvement strategies to enhance care quality and regulatory compliance.

Requirements

Managerial experience in Quality & Risk Management.
Experience with Medical Affairs functions.
Knowledge of Quality, Patient Safety, Risk Management, and Regulatory Compliance.
Experience with Patient Safety Programs, Peer Review, Policies and Procedures, Complaints and Grievances, Incident Reporting, Performance Improvement, QAPI Programs, data reporting, and enterprise risk management.
Ability to develop and implement patient safety plans and QAPI processes.
Skills in promoting education, communication, and a culture of safety.
Experience collaborating with Medical Staff Services for peer review.
Ability to provide expert guidance on patient safety and risk reduction strategies.
Experience with hospital-wide risk assessments and evaluation of safety practices.
Strong customer relationship and rapport building skills.
Effective working relationships with cross-functional teams.
Leadership of daily departmental activities.
Effective and respectful communication with all employees and patients.
Ensuring practices and procedures are inclusive of interpersonal and cultural diversity.
Representation of the company with external constituents.
Willingness to share knowledge, time, and expertise.

Responsibilities

Provides operational oversight for the Quality & Risk Management Functions of Medical Affairs.
Serves as the proxy in the absence of Medical Affairs senior leaders and Patient Safety Officer.
Responsible for the strategic planning, development, implementation, and evaluation of programs, policies & procedures, processes, and standards that support Quality, Patient Safety, Risk Management, and Regulatory Compliance.
Oversees key functions including the Patient Safety Program, Peer Review, Policies and Procedures, Complaints and Grievances, CS-Safe (Incident Reporting), Performance Improvement initiatives, the Quality Assurance and Performance Improvement (QAPI) Program, internal and external data reporting, and enterprise risk management activities.
Holds administrative authority for the development and implementation of patient safety plans and QAPI processes.
Leads efforts to promote education, communication, and a culture of safety throughout the organization.
Facilitates peer review activities in collaboration with Medical Staff Services.
Provides expert guidance to executive leadership, medical staff, nursing, and hospital personnel on patient safety and risk reduction strategies.
Ensures ongoing organizational safety through continuous hospital-wide risk assessments, evaluation of safety practices, and implementation of performance improvement strategies to enhance care quality and regulatory compliance.
Cultivates and maintains strong customer relationships and rapport with stakeholders and/or client groups.
Establishes effective working relationships with cross-functional team(s).
Leads daily departmental activities and works collaboratively with other clinical members to ensure team goals are met in a timely manner.
Ensures practices and procedures are inclusive of interpersonal and cultural diversity.
Represents the company with external constituents.
Shares knowledge, time and expertise to assist other members of the team.