Manager Project Management - Labs

Thermo Fisher Scientific•Highland Heights, KY

9d•Remote

About The Position

The Manager of Project Management leads and develops a project management group to meet business needs and achieve its objectives. The role advises on project management issues, identifies opportunities for development and efficiency, liaises with sponsor operational personnel, and manages project activities internally and with external vendors. The manager may also serve as Project Manager for key studies and back up the Associate Director of Project Management when required. This fully remote position supports Thermo Fisher Scientific’s Global Central Laboratories and is open to applicants located anywhere in the United States. Applicants must be legally authorized to work in the United States without sponsorship and pass a comprehensive background check, including drug screening. The role guides project strategy, resolves escalations, and identifies opportunities to improve processes, scalability, and efficiency. The manager oversees and develops staff, manages sponsor and client relationships, coordinates clinical-trial activities across internal departments, and supports compliance with procedures and SOPs. The role may require travel.

Requirements

Bachelor's degree or equivalent and relevant formal academic or vocational qualification.
Comparable to 5+ years of relevant experience, or an equivalent relevant combination of education, training, and experience.
At least 1 year of leadership responsibility.
Strong verbal, written, and presentation skills.
Solid Microsoft Office skills for analysis and data presentation.
Critical-thinking skills to support quality decision-making.
Advanced knowledge of project management theories, principles, and best practices relating to laboratory operations.
Strong attention to detail and compliance with procedures and policies.
Effective client relationship management skills.
Strong supervisory and management skills, with the ability to work effectively at all levels.
Proficiency in problem-solving and prioritizing; strong analytical and quantitative skills.
Ability to multitask and handle pressure.
Legally authorized to work in the United States without sponsorship.
Ability to pass a comprehensive background check, including drug screening.
Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
Able to work upright and stationary for typical working hours.
Ability to use and learn standard office equipment and technology proficiently.
Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

Nice To Haves

Central laboratory leadership experience is strongly preferred.

Responsibilities

Manage and motivate project management staff; recruit, train, develop, and assess employee performance.
Write, evaluate, amend, deploy, author, review, revise, and implement procedures and SOPs in global alignment; monitor compliance with SOPs and key tasks.
Serve as the chief liaison between sponsors and PPD internal departments performing study activities.
Control, manage, and delegate day-to-day activities during clinical trials, resolving issues and answering queries.
Conduct regular face-to-face client meetings, address client concerns, interpret client needs, and increase client satisfaction.
Manage client- and/or program-level oversight and relationships, proactively addressing needs, expectations, and modifications across similar studies.
Establish and advocate high levels of customer service to support continued service and relationship growth.
Plan and support team-member workflows; mentor and train staff, identify development and efficiency opportunities, and coach employees.
Back up the Associate Director of Project Management when needed and advise on action plans.
Potentially serve as Project Manager for key studies.
Guide project strategy, resolve escalations, and identify opportunities to improve processes, scalability, and efficiency.