Manager, Project Management - Project Operations (All U.S. Offices)

Global Prairie•Kansas City, MO

13d

About The Position

Global Prairie is seeking a Project Manager focused on internal project operations. The role maintains project and pipeline data, strengthens reporting and resource planning, and supports follow-through on processes and meetings. It also coordinates the deployment, tracking and communication of contractors and flexible resources across projects. Working with leaders across business functions, the position translates business needs into coordinated processes, resourcing and staffing plans. The position calls for an organized, proactive professional who can connect details across people, projects and systems, adapt to evolving priorities, and help shape project-operations practices as the company refines how it manages project, staffing, financial and capacity information. The role provides project-management support for new-business pursuits and maintains contractor assignment, workload, availability and time information, including in Kantata. Global Prairie describes itself as a purpose-driven, 100% employee-owned Public Benefit Corporation and certified B Corporation. The company offers healthcare coverage, an ESOP retirement plan, 401(k) matching, health and wellness stipends, and other benefits. The work involves light physical activity and occasional lifting or moving of objects weighing 10–20 pounds. The role will not be substantially exposed to adverse environmental conditions.

Requirements

Experience supporting project operations, resource management or internal delivery operations in a fast-paced environment.
Experience maintaining high-quality data and translating it into useful reports, forecasts or planning insights.
Experience coordinating contractors, freelancers or other flexible resources across multiple projects.
Experience adapting operational practices to varied, consultative or rapidly changing work environments rather than applying a single standardized agency resourcing model.
Strong operational judgment and commitment to accurate, reliable data.
Collaborative problem-solving skills.
Flexibility and comfort operating in ambiguity as business needs, project demands and priorities evolve.
A practical, consultative approach to project and staffing operations.
Systems thinking that connects people, projects, staffing, financial considerations, processes and technology.
Comfort working in project-management, reporting, capacity-planning and staffing systems.
Proactive communication and consistent follow-through across teams.
Ability to organize multiple priorities, deadlines, workload considerations and project-support needs.
Confidence identifying gaps, clarifying ownership and moving work forward.
Attention to detail balanced with understanding of broader business needs.
Collaborative, optimistic, resilient, flexible, curious, community-minded and philanthropic, and ownership-minded approach.

Nice To Haves

Experience using Kantata or a comparable project and resource management platform.

Responsibilities

Manage and maintain project operations data to support accurate planning, reporting and decision-making.
Administer pipeline information and maintain consistent data hygiene across relevant systems.
Support and maintain project reporting for visibility into project performance, forecasting and resource planning.
Coordinate resource-planning inputs and follow up with internal partners to resolve gaps or inconsistencies.
Document project-management processes, workflows and decisions in clear, accessible operating guidance.
Track meeting decisions, action items, owners and deadlines, and follow through to support timely completion.
Provide project-management support for new-business pursuits, including timelines, estimates, meeting scheduling and coordination.
Coordinate the deployment of contractors and flexible resources across projects based on approved needs and availability.
Maintain centralized documentation of contractor assignments, workload and availability.
Maintain contractor allocations and time visibility in Kantata, addressing missing or inconsistent information with appropriate partners.
Communicate with contractors about assignments, timing, expectations and workload changes.
Provide account and functional leaders timely visibility into contractor assignments, workload and availability.
Partner with leaders across functions to define contractor needs by volume, skills and timing to inform recruiting.
Help shape and evolve project-operations practices for managing project, staffing, financial and capacity information across different types of work.