About The Position

CHEO is a global leader in pediatric health, serving over 500,000 children and youth annually. The organization is transforming into a 21st-century integrated child and youth health system, combining clinical care, research, and education. CHEO's Research Institute is dedicated to world-class research across a wide range of children's health concerns. CHEO has been recognized as a top employer in Canada and the National Capital Region multiple times. The Manager - Project Management Office (PMO) will provide leadership in establishing, implementing, and overseeing a project management office within the Facilities Management, Planning & Development Department (FMPD). This role drives the implementation of standardized project management approaches and processes in accordance with MOH Capital Planning and Policy Manual and Project Management Institute (PMI) Guidelines. The Manager will collaborate with internal stakeholders and operational colleagues to ensure advancement and reporting on major capital projects, master planning, and redevelopment. Additionally, the Manager will coach and mentor FMPD staff in project and operations management methodologies aligned with industry standards.

Requirements

  • Master’s degree in business, project management, engineering, health administration or other related fields (Essential)
  • Project Management Certification (PMP) (Essential)
  • 10 years of progressive work experience project, program, portfolio management in corporate environment (Essential)
  • Advanced understanding of project management life cycle and change management principles for effective planning, design, communication, implementation, and evaluation (Essential)
  • Ability to write clear, concise reports and briefings for senior management that includes strategic advice and recommendations on key issues (Essential)
  • Strong problem-solving and critical-thinking abilities, leveraging data for informed decisions (Essential)
  • Strong leadership skills to support an excellent team culture (Essential)
  • Advanced proficiency project management tools and methodologies, including Microsoft Office tools (Word, Excel, PowerPoint) and other PM software (Essential)
  • Exceptional interpersonal and relationship management skills, fostering collaboration with internal and external stakeholders (Essential)
  • Excellent written and verbal communication and presentation skills, emphasizing clear reasoning and issue resolution (Essential)
  • Results oriented, demonstrating urgency, initiative, and exceptional organizational skills with attention to detail (Essential)
  • Strong negotiation, influencing, and conflict resolution skills (Essential)
  • Ability to present complex data in a clear and understandable manner to stakeholders at various levels of the organization (Essential)
  • Ability to work both independently and collaboratively, consistently delivering positive results (Essential)
  • Demonstrated ability in strategy deployment and reporting, effectively communicating with leadership, and driving successful outcomes (Essential)

Nice To Haves

  • Experience working in or leading a project management office (Preferred)
  • Bilingualism (French/English) (Preferred)

Responsibilities

  • Work with departmental leadership to develop a shared vision for operational effectiveness and efficiency in alignment with departmental goals.
  • Assist Directors in managing the annual planning process and cycle to develop priorities and initiatives to advance the departmental goals and their alignment with organizational strategic plan, including developing, implementing and overseeing key performance indicators (KPI’s) and reporting processes for the department.
  • Establish and oversee a project management office (PMO), which provides resources and support to key capital and facilities operation projects, revised on an ad hoc, quarterly, and annual basis.
  • Ensure all capital projects align with organization goals, prioritize initiatives, and manage the portfolio roadmap.
  • Align project management resources to the agreed upon project priorities, analyze financial data, forecast resource capacity, and allocate resources across projects.
  • Establish and enhance governance structures of capital projects.
  • Develop Project Management and Facilities Management operational frameworks.
  • Support in preparation of Post-Construction Operating Plans (PCOPs) to align future staffing and funding with the existing and additional future physical capacity.
  • Coach, train and guide project management and facilities management staff for their professional development and to improve efficiency and consistency.
  • Develop and communicate team accountabilities, performance targets, and measures, as well as monitoring, evaluating and improving team performance.
  • Perform work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all CHEO corporate/departmental policies and procedures related to Occupational Health and Safety.
  • Perform other related duties as required and assigned.

Benefits

  • competitive salary and comprehensive benefits package
  • unique culture that fosters dedication, communication, respect and teamwork
  • place where your opinions will be respected, contributions valued and your initiatives rewarded
  • family-friendly environment that supports you and your own family, as well as the children, youth and families we serve
  • chance to grow — personally and professionally — through our comprehensive orientation program and on-the-job learning
  • support for continued education and learning
  • potential for a relocation reimbursement benefit
  • truly unique work environment
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