Manager, Professional Education (BIOTRONIK Neuro)

Biotronik•Oswego, IL

22h•Remote

About The Position

The Manager, Professional Education at BIOTRONIK Neuro leads the strategic planning, development, execution, and evaluation of healthcare professional education programs and strategic engagements across assigned regions, as well as assigned national and international meetings. The role owns Area conferences, summits, key opinion leaders (KOLs), faculty, and speakers, and is accountable for program strategy, budgets, stakeholder engagement, execution, tracking, reporting, and performance measurement. The manager collaborates with Sales, Marketing, Clinical Affairs, Medical Affairs, Compliance, Legal, healthcare professionals, and other stakeholders to ensure educational initiatives support business objectives and comply with company requirements. The position supports the Northeast/Midwest regions and assigned Professional Education initiatives, and provides leadership to cross-functional teams and external partners without direct reports. The work takes place in professional office, remote-office, and field-based environments, including conference centers, healthcare facilities, meeting venues, and other business settings. The position is full-time and exempt, with hours that may vary due to events, time zones, travel, and business needs. Approximately 20%–40% overnight travel is expected, including travel to Area, national, and international conferences, educational programs, healthcare facilities, and business meetings. Evening and weekend work or travel may be required.

Requirements

Bachelor's degree in Business, Marketing, Healthcare Administration, Life Sciences, Education, or a related field.
At least 5 years of progressively responsible experience in professional education, medical education, healthcare marketing, event management, medical devices, or related healthcare industry functions.
Experience managing healthcare professional educational programs.
Experience collaborating with key opinion leaders and clinical stakeholders.
Experience managing budgets and complex project portfolios.
Proficiency with Microsoft Office applications and CRM/event-management platforms.
Valid driver's license and ability to travel independently.
Ability to meet company requirements for travel and expense management and work within applicable healthcare compliance guidelines.

Nice To Haves

Advanced degree (MBA, MPH, MS, or related field).
Experience in neuromodulation, neuroscience, pain management, or medical devices.
Experience developing speaker programs and advisory boards.
Experience with Salesforce, CVENT, and healthcare contracting processes.

Responsibilities

Develop and execute Professional Education strategies aligned with organizational objectives, product priorities, marketing strategy, and clinical priorities.
Own the planning, prioritization, budgeting, and execution of Professional Education programs within the assigned Area, including conferences, summits, clinician education programs, and other assigned engagements.
Lead Professional Education planning and execution for assigned national and international meetings.
Develop and manage KOL, faculty, and speaker engagement plans, including segmentation, communications, relationship management, site visits, and faculty selection.
Collaborate with Sales, Marketing, Clinical Affairs, Medical Affairs, Compliance, Legal, and external stakeholders to coordinate relevant, compliant educational initiatives.
Manage healthcare professional contracting and compensation processes for assigned programs in accordance with company policies and applicable regulations.
Develop and manage budgets, forecasts, timelines, master-calendar entries, and resource plans for assigned programs and meetings.
Manage vendors, venues, society representatives, consultants, and service providers supporting educational initiatives.
Maintain accurate registration, program documentation, KPI tracking, reporting, and records in approved company systems, including CVENT and Salesforce as applicable.
Analyze program effectiveness using attendance, customer feedback, knowledge-transfer measures, utilization, and relevant business-impact assessments, and apply findings to improve future programs.
Ensure educational activities comply with company policies, legal requirements, healthcare compliance standards, and industry guidelines.
Provide leadership and direction to cross-functional teams, vendors, faculty, speakers, and external stakeholders supporting assigned regions and initiatives.