Manager, Product Ownership
About The Position
The Manager, Product Ownership conveys product vision and roadmap to an Agile delivery team by defining user stories and prioritizing the product backlog. The role applies advanced technical knowledge to solve moderately complex problems and determines approaches, resources, schedules, and goals within established guidelines and procedures. The Manager maximizes value delivered by Agile teams while leading up to eight Product Owners responsible for user stories, backlog priorities, and meeting business needs. Reporting to the Associate Director, Product Management, this role is part of a product team modernizing associate- and provider-facing capabilities and platforms through strategic initiatives. It leads people development, performance, and team health, and establishes consistent product ownership practices, strong backlog quality, and effective Agile ways of working. The Manager partners with business stakeholders, technology teams, and operations leaders to ensure the right work is delivered in the right order, within budget, and on schedule. The position calls for an experienced Agile practitioner and people leader who is comfortable with ambiguity, enjoys developing others, and can move between strategy and execution. It is remote, with occasional travel to Humana offices for training or meetings. The schedule is 40 hours per week, and the role must support Eastern Standard Time business hours. Home-based work requires a dedicated space that protects member PHI/HIPAA information and qualifying internet service.
Requirements
- Minimum 5 years of professional experience in product ownership, product management, or a related role in an Agile environment.
- Minimum 2 years of people leadership experience, including direct management of individual contributors.
- Proven ability to coach others on Agile and product ownership practices.
- Experience in healthcare, managed care, or a similar enterprise environment.
- Experience managing priorities across several teams or initiatives with competing demands.
- Strong analytical and problem-solving skills, including the ability to work through ambiguity and find paths forward.
- Effective written and verbal communication skills, with the ability to influence stakeholders at all levels.
- Must be willing and able to support Eastern Standard Time (EST) business hours.
- For home-based work, a dedicated workspace without ongoing interruptions is required to protect member PHI/HIPAA information.
- Home or Hybrid Home/Office employees must have self-provided internet service meeting the stated minimum of 25 Mbps download and 10 Mbps upload; wireless, wired cable, or DSL is suggested. Satellite, cellular, or microwave connections require leadership approval.
Nice To Haves
- Experience leading Product Owners or product teams in a scaled Agile (SAFe) environment.
- SAFe certification, such as SAFe POPM, SAFe Agilist, or similar.
- Experience with platform modernization or digital transformation initiatives.
- Familiarity with Agile tooling such as Azure DevOps and/or JIRA Align.
Responsibilities
- Lead, coach, and develop a team of up to eight Product Owners, including goal setting, performance management, and career growth.
- Establish and reinforce product ownership best practices, including backlog management, story writing, acceptance criteria, prioritization, and value-based decision making.
- Serve as the escalation point for prioritization, scope, and tactical decisions within the team's area.
- Participate in Agile and SAFe events, including PI Planning, and help ensure Product Owners are prepared and effective.
- Communicate progress, risks, and outcomes to stakeholders and leadership to drive alignment and decisions.
- Identify opportunities to improve team processes, tools, and delivery effectiveness.
- Convey product vision and roadmap to the Agile delivery team by defining user stories and prioritizing the product backlog.
- Partner with business stakeholders, technology teams, and operations leaders to help deliver the right work in the right order, within budget and on schedule.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Paid parental and caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Bonus incentive plan
- Associates who live and work from home in California, Illinois, Montana, or South Dakota receive a bi-weekly payment for internet expenses.
- Humana provides home or hybrid home/office associates with telephone equipment appropriate to the business requirements of their position.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
