Director, Product Ownership – Commercial Products & Platforms
About The Position
The Director, Product Ownership – Commercial Products & Platforms is responsible for the product vision, roadmap, governance, backlog management, and stakeholder engagement model for Conduent’s portfolio of Shared Commercial Products. The role serves as the primary technology Product Owner for shared Commercial platforms and strategic partner to Commercial General Managers, Business Product Managers, Technology General Managers, Client Technology Managers (CITMs), Engineering, Architecture, Operations, and AI teams. It also leads Product Owners supporting Commercial-wide platforms and ensures product investments align with business priorities and technology strategy. The Director defines product strategy and delivery plans, establishes governance and business engagement processes, partners across technology and business functions, and drives modernization and AI-enabled product initiatives. The position supports strategic client pursuits, demonstrations, solutioning activities, and innovation workshops, advancing Commercial transformation through product-led innovation.
Requirements
- 10+ years of experience in product ownership, technology strategy, backlog management, or digital transformation, including experience leading development of AI-enabled and cloud-first technologies.
- Proven experience owning enterprise product strategy, roadmaps, prioritization, and delivery.
- Experience translating business needs into scalable technology solutions and measurable outcomes.
- Strong cross-functional experience partnering with Engineering, Architecture, Operations, and business teams.
- Strong business acumen, executive communication, and stakeholder management skills.
- Experience working in complex, matrixed organizations.
Nice To Haves
- Experience with Microsoft Azure and Azure-based technology environments.
- Experience supporting client solutioning, demonstrations, strategic pursuits, or innovation workshops.
- Experience developing reusable platforms or shared technology capabilities.
Responsibilities
- Define and manage product vision, roadmap, release strategy, and long-term plans.
- Establish success metrics and business outcomes.
- Prioritize investments by balancing customer needs, modernization, AI opportunities, operational requirements, and technical debt.
- Drive adoption, innovation, and continuous improvement across the product portfolio.
- Establish governance councils and recurring business engagement forums.
- Create a structured intake and prioritization process.
- Facilitate decision-making and roadmap alignment across stakeholders.
- Ensure visibility into priorities and delivery commitments.
- Partner with Engineering, Architecture, AI, and Operations teams.
- Own backlog prioritization, release planning, and roadmap execution.
- Translate business objectives into actionable product requirements.
- Monitor delivery progress and business value realization.
- Drive AI, automation, analytics, and modernization initiatives.
- Promote reusable technology assets and shared platform capabilities.
- Support strategic client pursuits, demonstrations, solutioning activities, and innovation workshops.
- Advance Commercial transformation objectives through product-led innovation.
- Manage Product Owners supporting Commercial-wide platforms and align product investments with business priorities and technology strategy.
Benefits
- Health insurance coverage
- Voluntary dental and vision programs
- Life and disability insurance
- Retirement savings plan
- Paid holidays
- Paid time off (PTO) or vacation and/or sick time
- May be eligible for bonus or incentive compensation based on business need
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
