Manager, Product Manager-Airkey

Capital One • San Francisco, CA

10d

About The Position

The Manager, Product Manager will work on Capital One’s AirKey team, part of the Emerging Payments & AirKey group. AirKey is a proprietary, patented authentication technology that turns a payment card into a hardware authenticator, with the aim of reducing fraud and driving customer engagement for banks and other third parties. The team is building a new commercial business around this technology, operating like a startup within Capital One.

The role partners with teams across design, business, and technology, as well as external clients, to drive a portion of the AirKey product roadmap in response to commercialization sales-cycle needs. It offers work across frontend and backend capabilities to deliver end-user and client experiences. The person in this role is expected to work effectively in a high-touch, high-volume, adaptive environment, exercise professional judgment with minimal supervision, and establish credibility with cross-functional stakeholders.

Capital One expects proficiency in its Product Management framework: human-centered customer focus, business-focused execution, technology-driven innovation, integrated problem solving, and transformational leadership that aligns cross-functional teams around customer problems.

Requirements

• Currently has or is pursuing a bachelor’s or master’s degree in a quantitative field, Business, or Marketing, with the required degree obtained on or before the scheduled start date; alternatively, a bachelor’s degree in any field and at least 3 years of Product Management experience.
• Excellent communication, judgment, and client focus.
• Ability to learn quickly and multitask at high capacity in an adaptive environment.
• Ability to operate with minimal supervision and exercise professional judgment.
• Ability to establish and maintain credibility with cross-functional stakeholders.

Nice To Haves

• Experience translating business strategy and analysis into consumer-facing digital products.
• Experience in the payments industry, particularly with transaction data.
• Experience in Agile product management.

Responsibilities

• Drive a portion of the AirKey product roadmap based on the needs of the commercialization sales cycle.
• Partner with design, business, technology, and external clients.
• Work on frontend and backend capabilities to deliver end-user and client experiences.
• Use professional judgment to make decisions that affect user experience.
• Establish and maintain credibility with cross-functional stakeholders.
• Lead cross-functional teams to solve customer problems and drive organizational alignment.
• Identify and resolve complex problems while mitigating product risks.
• Translate customer needs into innovative product solutions and deliver outcomes through execution.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager