Capital One’s Product Management organization focuses on reimagining the status quo, identifying value-creation opportunities, and developing innovative, sustainable customer experiences through technology. The Step Up & Verification (SUV) team provides challenge methods and tools to verify applicants during account opening and authenticate customers during high-risk transactions across in-person locations, call centers, and digital properties. The team defines the vision and strategy for this portfolio, delivering fraud-mitigating capabilities while enhancing customer experience and enabling secure, seamless access to partners’ business features. The Manager of Product Management on the SUV team defines the vision, strategy, and roadmap for Authenticator and Vendor Speed to Market. The role drives speed-to-market initiatives across product development, vendor onboarding, and identity platform use case lifecycles. Solutions may include self-service interfaces for authoring tool policies, AI toolkits to automate tasks, vendor process blueprints, automated test suites, and standardized data sets. The role aims to measurably improve the ability to deploy fraud-mitigating solutions in response to an evolving fraud environment. Capital One’s Product Framework expects proficiency in five areas: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, and Transformational Leadership. The role is designated hybrid and requires adherence to Capital One’s hybrid policy for on-site presence at the designated office location.
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Job Type
Full-time
Career Level
Manager