Manager, Product Management - Recoveries Modernization Account Data Lead

Capital One • McLean, VA

1d • Hybrid

About The Position

The Product Manager will drive the critical path of Capital One’s Recoveries Modernization program and architect the future state of its data platforms. The role bridges complex data engineering with business strategy, guides downstream clients through migration, supports the sunsetting of legacy systems, and shapes the post-modernization product roadmap.

US Card Recoveries manages financial and customer outcomes for charged-off accounts, helping recover outstanding debt while supporting customers’ sustainable credit health. As the first Capital One line of business to migrate to the Modern Core, Recoveries is moving from legacy systems of record to a modern, event-driven data ecosystem. The modernization is intended to unlock enterprise platform capabilities, accelerate product launches, improve recovery rates, and reshape customer recovery journeys.

The position is designated hybrid and is subject to Capital One’s hybrid policy for required on-site presence at the designated office location. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support for this position.

Requirements

• Currently has, or is in the process of obtaining, a Bachelor's or Master's degree in a quantitative field, Business, or Marketing, with the required degree expected by the scheduled start date; alternatively, a Bachelor's degree in any field and at least 3 years of Product Management experience.
• Experience leading technical, data-intensive product initiatives, such as system migrations, API definitions, or event-driven platforms.
• Strong domain fluency, or the ability to quickly master, account lifecycle, charge-off flows, and customer data management.
• Proven track record of cross-functional client management, migration execution, and backlog prioritization.

Nice To Haves

• Experience translating business strategy and analysis into consumer-facing digital products.

Responsibilities

• Lead onboarding of downstream client applications to destination-state streaming data assets through GraphQL, DPI, and event-driven architecture, managing testing, root-cause analysis, and production cutovers for read and write traffic.
• Formulate and execute a strategy to safely decommission legacy customer, account, and transaction domains as systems transition to the Modern Core.
• Establish target-state API contracts, design the future Recoveries Data Product, and partner with core platforms to deliver data capabilities that optimize business and customer outcomes.
• Refine post-MVP backlog intent, conduct discovery, and build business cases for the next wave of foundational capabilities.
• Collaborate with Technology, Operations, Business Analysis, and Risk partners to design and implement automated, preventative data controls across the ecosystem.
• Demonstrate proficiency in human-centered product design, business-focused execution, technology-driven solutions, integrated problem solving, and transformational leadership.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager