Manager, Product Management - Recoveries Third-Party Integrations (3PI)
About The Position
The Manager, Product Management for Recoveries Third-Party Integrations (3PI) owns the data, media, and document infrastructure connecting Capital One with external partners, including debt buyers, agencies, and law firms. This infrastructure supports Recoveries strategies across the business and is a mission-critical role with senior-leadership visibility and stakeholder engagement. The role applies Capital One’s Product Framework: human-centered product design, business-focused execution, technology-driven solutions, integrated problem solving, and transformational leadership. The position is hybrid and requires adherence to Capital One’s hybrid policy for on-site presence at the designated office. The role is part of Customer Resiliency, whose work includes modernizing core technology, elevating the voices of vulnerable cardholders, and supporting compassionate and respectful debt resolution. The team aims to provide customers experiencing financial hardship with dignity, clarity, and tools for long-term financial well-being.
Requirements
- Currently has, or is in the process of obtaining with the required degree expected by the scheduled start date, a bachelor's or master's degree in a quantitative field such as Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems, or a related quantitative field, Business, or Marketing; alternatively, a bachelor's degree in any field and at least 3 years of Product Management experience.
- Adhere to Capital One’s hybrid policy regarding required on-site presence at the designated office location.
Nice To Haves
- Experience translating business strategy and analysis into consumer-facing digital products.
Responsibilities
- Own the data, media, and document infrastructure connecting Capital One to external partners, including debt buyers, agencies, and law firms.
- Support Recoveries strategies across the business through third-party integrations.
- Apply human-centered product management by focusing on internal and external customer needs and innovating product solutions.
- Deliver business outcomes through leverage and execution excellence.
- Use technology to deliver innovative, resilient solutions that provide near- and long-term value.
- Identify and resolve complex problems while mitigating product risks.
- Lead cross-functional teams to solve customer problems and drive organizational alignment.
Benefits
- Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being; eligibility varies by employment status and management level.
- Eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
