Manager, Third Party Risk - Vendor Management

Santander • New York, MA

3d • $90,000 - $145,000

About The Position

The Manager, Third Party Risk - Vendor Management develops, enhances, and maintains ongoing relationships with third parties that the Company partners with. The role oversees resources responsible for planning, scheduling, and communicating about meetings, audits, information, and change requests received from partners or identified in existing agreements. It also oversees the Vendor Management team’s day-to-day workflow and resource allocation.

The manager provides input into the department’s vision and direction in support of senior management directives, maintains cohesion and the training and development of the Vendor Management program, and ensures the team gathers and delivers information accurately and on time. The role organizes and facilitates audits and meetings in accordance with partnership agreements, prepares and presents regular status reports to partners, and develops direct reports in line with corporate objectives. The manager also coaches and trains associates on available tools, serves as a point of contact for Business Partners, monitors and reports partnership SLAs, and coordinates with customers and vendors as needed.

Requirements

• At least 5 years of financial services industry experience.
• At least 5 years of management or leadership experience.
• Ability to lead, develop, and motivate a team.
• Demonstrated application of statistical analysis and problem-solving.
• Ability to interact with executive management and leaders across departments to facilitate company goals.
• Excellent presentation skills and experience presenting to senior leadership.
• Excellent written and verbal communication skills, including the ability to influence across the organization.
• Excellent judgment and decision-making skills, and ability to work under continual deadlines and pressure.
• Ability to work with people from different disciplines and with varying levels of technical experience.
• Ability to adapt to a dynamic, rapidly changing business and technical environment.
• Ability to maintain confidentiality.
• Legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

Nice To Haves

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

• Provide input into the department’s vision and direction in support of senior management directives.
• Maintain cohesion, training, and development of the Vendor Management program.
• Oversee the Vendor Management team to ensure information is gathered and delivered accurately and on time.
• Ensure audits and meetings are organized and facilitated in accordance with partnership agreements.
• Prepare regular status reports and present them to partners.
• Develop and manage Vendor Management direct reports in line with corporate objectives.
• Maintain a working knowledge of tools available to associates and continually coach and train them.
• Serve as a point of contact for Business Partners.
• Monitor and report SLAs defined in partnerships.
• Coordinate with customers and vendors as needed.
• Oversee the team’s day-to-day workflow and resource allocation.
• Develop, enhance, and maintain ongoing relationships with third parties.

Benefits

• The employer describes a competitive rewards package and benefits designed to support employees, their families, and their well-being; specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed