Manager, Product Management - Recoveries Modernization Account Data Lead
About The Position
Capital One’s US Card Recoveries team manages financial and customer outcomes for charged-off accounts, helping recover outstanding debt while supporting customers’ return to sustainable credit health. Recoveries is the first Line of Business at Capital One to migrate to the Modern Core, a next-generation data infrastructure. Its transition from legacy systems of record to a modern, event-driven data ecosystem is intended to enable enterprise platform capabilities, accelerate product launches, improve recovery rates, and redefine customer recovery journeys. The Product Manager will drive the critical path of the Recoveries Modernization program and help architect the future state of its data platforms. The role bridges data engineering and business strategy, guiding downstream clients through migration, retiring legacy systems, and shaping the post-modernization product roadmap. The position is hybrid, with required on-site presence according to Capital One’s hybrid policy for the designated office location.
Requirements
- Currently hold, or be in the process of obtaining by the scheduled start date, a bachelor's or master's degree in a quantitative field (including Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, or Information Systems), Business, or Marketing; alternatively, hold a bachelor's degree in any field and have at least 3 years of Product Management experience.
- Experience leading technical, data-intensive product initiatives, such as system migrations, API definitions, or event-driven platforms.
- Strong domain fluency in account lifecycle, charge-off flows, and customer data management, or the ability to quickly develop it.
- A proven track record of cross-functional client management, migration execution, and backlog prioritization.
Nice To Haves
- Experience translating business strategy and analysis into consumer-facing digital products.
Responsibilities
- Lead onboarding of downstream client applications to destination-state streaming data assets using GraphQL, DPI, and event-driven architecture; manage testing, root-cause analysis, and production cutovers for read and write traffic.
- Develop and execute a strategy to safely decommission legacy customer, account, and transaction domains as systems transition to the Modern Core.
- Establish target-state API contracts, design the future Recoveries Data Product, and partner with core platforms to deliver data capabilities that optimize business and customer outcomes.
- Refine post-MVP backlog intent, conduct discovery, and build business cases for the next wave of foundational capabilities.
- Work with Technology, Operations, Business Analysis, and Risk partners to design and implement automated, preventative data controls across the ecosystem.
- Demonstrate proficiency in Capital One’s Product Framework: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, and Transformational Leadership.
Benefits
- Comprehensive health, financial, and other benefits supporting total well-being; eligibility varies by full- or part-time status, exempt or non-exempt status, and management level.
- Eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
