Manager, Product Management- Rewards Loyalty

Capital One • McLean, VA

3d • $164,800 - $188,100 • Hybrid

About The Position

Capital One is seeking a hands-on Product Manager to own its Rewards Ledger, the core database and system of record powering the Rewards customer experience. The system manages real-time rewards balances, earn records, and redemptions for transactions across the ecosystem. The role defines the ledger roadmap and takes projects from discovery through technical delivery, turning ambiguous business needs into production-ready product specifications.

The Product Manager will partner with engineering, technical architects, and adjacent product teams to establish dependencies and integrations, while driving requirements for real-time transaction processing, scalability, auditability, and data accuracy across millions of daily interactions. The role is hybrid, with on-site attendance required according to Capital One's hybrid policy.

Product managers at Capital One are expected to be human centered, business focused, technology driven, effective at integrated problem solving, and transformational leaders who align cross-functional teams around customer problems. The role is eligible for performance-based incentive compensation. Capital One provides a comprehensive benefits package, with eligibility varying by employment status and management level.

Requirements

• Currently hold, or be in the process of obtaining by the scheduled start date, a bachelor's or master's degree in a quantitative field, Business, or Marketing; alternatively, hold a bachelor's degree in any field and have at least 3 years of Product Management experience.
• Strong communication skills and ability to take ownership, make decisions with incomplete information, and move projects forward with minimal supervision.
• Strong understanding of APIs, data structures, transactional databases, or ledger systems, with ability to participate in technical discussions with senior engineers.
• Proven ability to define whitespace, break work into deliverables, and ship complex technical products using Agile methodologies.

Nice To Haves

• Experience translating business strategy and analysis into consumer-facing digital products.

Responsibilities

• Build and execute the roadmap for the rewards ledger and database, ensuring high availability and capacity for future feature expansion.
• Manage the full product lifecycle, including discovery, technical requirements, sprint execution, launch, and post-release evaluation.
• Work with engineering, technical architects, and adjacent product teams, including premium, loyalty, and cardholder experience, to map dependencies and integrations.
• Manage requirements for real-time transaction processing, system scalability, auditability, and data accuracy across millions of daily interactions.
• Break broad, ill-defined technical challenges into clear, actionable requirements for engineering teams.
• Demonstrate human-centered, business-focused, technology-driven, integrated problem-solving, and transformational leadership capabilities.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager