Manager, Product Management, Offers

Capital One • New York, NY

1d

About The Position

Manager, Product Management (PXDP50) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About The Team: At Capital One, the Decisioning Platform & Consumer Services (DP&CS) organization is at the forefront of innovation, scaling and evolving how we customize decisioning experiences for hundreds of millions of customers. We operate at the critical intersection of data, design, and technology to create meaningful, measurable value for both the business and our users. We are looking for collaborative leaders who are passionate about leveraging emerging technologies to build and scale enterprise-grade platforms. The Offers Platform powers personalized offer experiences for both current and prospective customers across every stage of the Capital One journey. We are currently modernizing our technology to deliver real-time, personalized interactions at an enterprise scale. As a Product Manager, you will shape data products and scale the delivery of experiences to both internal clients and our customers. General areas of responsibilities: Vision & Strategy: Contribute to the product vision, road mapping, goal setting, and product roll-out strategies. Customer Advocacy: Continually drive to understand customer needs, ensuring they remain the central focus during prioritization and trade-off discussions. Discovery & Innovation: Develop customer research, prototyping, and "test and learn" agendas, focusing on building MVP experiences to validate hypotheses. Technical Leadership: Direct world-class software engineers to design, deliver, and sustain functionalities that enable real-time, personalized experiences. Agile Execution: Lead grooming activities, specifically defining and writing product requirements, user stories, acceptance criteria, and customer experiences. Stakeholder Management: Build strong feedback loops with leaders and stakeholders managing the downstream processes that depend on our platform’s performance. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Requirements

• At least 3 years of experience working in Product Management
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Nice To Haves

• Experience translating business strategy and analysis into consumer facing digital products

Responsibilities

• Contribute to the product vision, road mapping, goal setting, and product roll-out strategies.
• Continually drive to understand customer needs, ensuring they remain the central focus during prioritization and trade-off discussions.
• Develop customer research, prototyping, and "test and learn" agendas, focusing on building MVP experiences to validate hypotheses.
• Direct world-class software engineers to design, deliver, and sustain functionalities that enable real-time, personalized experiences.
• Lead grooming activities, specifically defining and writing product requirements, user stories, acceptance criteria, and customer experiences.
• Build strong feedback loops with leaders and stakeholders managing the downstream processes that depend on our platform’s performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager