Manager, Product Management, Agentic Commerce

MastercardNew York, NY
$156,000 - $265,000Onsite

About The Position

The Mastercard Agentic & Digital Growth Products team is looking for a Manager, Product Management to help build, deliver, and scale products and strategies for agentic commerce, including multi-rail machine payments. The ideal candidate will be highly motivated, intellectually curious, analytical, and excited by the challenge of balancing the needs of many diverse stakeholders. Our team leads Mastercard's efforts to build and scale digital payment products that enable commerce across devices, contexts, and geographies. We work with the biggest names in tech, ecommerce and financial services to leverage Mastercard's technological capabilities to solve partner business problems, create new propositions, and ensure seamless, secure and inclusive payments.

Requirements

  • Comfortable acting as a decision maker in high-ambiguity, high-pressure workstreams.
  • Demonstrated ability to synthesize disorganized inputs and oppositional stakeholder interests into a cohesive strategic point of view.
  • Alliance-builder and alignment-finder even in contentious situations.
  • Strong experience and knowledge of the business drivers of consumer payments, especially digital wallets, tokenization, and authentication, across global regions and markets.
  • Awareness and understanding of Mastercard's key customers, partners, and external stakeholders in these areas, including Issuers, Payment Service Providers, Acquirers, Digital Wallet Operators, and Merchants.
  • High degree of comfort and firsthand experience using agentic coding tools (Claude Code, Codex, etc.) – you’d be excited to showcase a few personal or professional projects, and you can distinguish between high-quality and low-quality AI practices and products.
  • Fluency in the tech sector, including deep technology foundations and thorough industry awareness.
  • Fluency in the business side of the tech industry, including current movers in AI and blockchain.
  • Comfortable rapidly absorbing large volumes of complex business and technical knowledge.
  • Possess a blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems.
  • Extremely strong presentations, supported by strong written and verbal communication skills.
  • Comfortable communicating strategy, competitive insights, and complex ideas to executive leadership.
  • Willing to hear new ideas and objectively consider challengers in the interest of achieving the best possible customer outcomes.
  • Bachelor's degree required.

Nice To Haves

  • You seek out daunting intellectual challenges as a pastime.

Responsibilities

  • Act as product lead for features of Mastercard’s flagship agentic commerce products.
  • Collaborate and interface daily with internal and external stakeholders and customers, including AI firms, agentic providers, startups, large issuers, digital wallets, merchants, acquirers, and payment service providers, to ensure the strategic (competitive, commercial) landscape is thoroughly understood, documented, and incorporated into the product roadmap.
  • Regularly present these findings to executive leadership.
  • Help to develop and refine product value propositions that resonate with customers, balance contrasting interests among customer sets, and function across target markets / regions with different consumer-level considerations.
  • Drive primary inputs for the commercial strategy for the products, including pricing at the global and regional level, ongoing P&L, and long-term revenue projections.
  • Help to define the strategy for development, pilot, go-to-market, and scaling of the products, continual assessment of product/market fit, and direction on product pivots.
  • Plan & track product performance and develop product enhancements to address emerging customer requirements or scale customer adoption.
  • Support adjacent products and drive connections between products and features.

Benefits

  • insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • flexible spending account and health savings account
  • paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
  • 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
  • 10 annual paid U.S. observed holidays
  • 401k with a best-in-class company match
  • deferred compensation for eligible roles
  • fitness reimbursement or on-site fitness facilities
  • eligibility for tuition reimbursement
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