Manager, Process Analysis & Transformation, Regional International Banking

Scotiabank•Toronto, ON

10d•Onsite

About The Position

The Manager, IB Regional Process Analysis & Transformation, is responsible for leading process analysis and driving enterprise‑level transformation initiatives across the region. This role partners closely with Operations, Technology, Finance, and PMO teams to improve efficiency by translating approved regional future‑state processes into clear, consistent, and high‑quality use cases and functional requirements. The role ensures that regional transformation objectives are effectively enabled through technology, automation, and operational solutions across multiple countries, while appropriately incorporating local regulatory, operational, and system considerations.

Requirements

Bachelor’s degree in business, Engineering, Information Systems, or related field
5–8+ years of experience in Process Analysis, or related roles
Demonstrated experience translating processes enhancement into system and automation requirements
Experience working in large, cross‑functional, regulated environments preferred
Self-starting, detail-oriented, results-oriented, and highly motivated.
Excellent communication and analytical skills are required to independently resolve complex, multi-dimensional business, technology and operational problems.
Strong process analysis and requirements elicitation skills
Excellent facilitation and stakeholder management abilities
Ability to translate complex business needs into clear, structured documentation
Familiarity with process mapping (BPMN), user stories, and Agile / hybrid delivery models
Strong Spanish & English written and verbal communication skills
High attention to detail with a solution‑oriented mindset

Responsibilities

Support regional process improvement and transformation initiatives aligned with IB and enterprise strategy.
Conduct end‑to‑end analysis of current‑state processes to identify inefficiencies, gaps, risks, and improvement opportunities.
Translate approved regional transformation problem statements and future‑state objectives into detailed process designs and requirements.
Support the definition and documentation of regional TO BE processes, ensuring consistency and standardization where possible and appropriate accommodation of country‑specific regulatory or operational needs.
Ensure process analysis addresses root causes and supports scalable regional solutions.
Translate approved future‑state processes into clear, consistent, and high‑quality use cases, functional and non‑functional requirements, and process documentation.
Partner with Technology and Automation teams to ensure solutions accurately enable the regional future‑state, rather than perpetuating localized legacy practices.
Support identification and assessment of automation opportunities aligned with regional priorities.
Validate alignment between process design, technology solutions, and operational readiness.
Support the development of regional business cases through process analysis input, benefit identification support, and dependency and assumption documentation.
Assist in defining process KPIs, success metrics, and baseline measurements.
Support tracking of implementation readiness and adoption considerations across countries.
Escalate risks, dependencies, or misalignments that may impact regional outcomes.
Partner with regional and country stakeholders, including IB Operations teams, Technology and Automation partners, and Risk, Compliance, and Finance teams.
Support governance forums by providing clear analysis, documentation, and decision support materials.
Act as a regional point of coordination to ensure consistent understanding and execution of approved transformation direction.