Manager, HR Process Transformation & Architecture
About The Position
The HR Journey and Process Architect role leads the design, standardization, and continuous improvement of global HR processes and employee journeys. Working across the end-to-end employee lifecycle, this role partners with HR leaders, Experience Owners, HR Technology, Service Delivery and regional stakeholders to diagnose current-state processes and design scalable future-state solutions to improve efficiency, compliance, and user experience. The role blends process architecture, lean methodology, service design, and stakeholder influence to deliver simplified, data-driven, and sustainable HR operations.
Requirements
- Proven experience in HR process architecture, business process redesign, or service delivery transformation within a complex global organization.
- Strong proficiency with BPM and process modeling tools such as SAP Signavio, Celonis, ARIS, or similar.
- Solid understanding of continuous improvement methodologies, including Lean, Six Sigma, value stream mapping, or systems thinking.
- Ability to translate process insights into clear requirements, practical roadmaps, and actionable change initiatives.
- Excellent communication, stakeholder management, and influencing skills across business and technical audiences.
- A strategic, analytical, and delivery-focused mindset, with a track record of driving measurable operational improvement.
Responsibilities
- Lead the discovery, analysis, value stream analysis and redesign of key HR processes across the employee lifecycle.
- Develop and maintain clear as-is and future-state process models, taxonomies, and standards using BPM tools such as SAP Signavio or similar platforms.
- Apply Lean, Six Sigma, and service design methodologies to identify inefficiencies, reduce friction, and improve both operational performance and employee experience.
- Partner closely with HR Technology, Workday, and service delivery teams to turn future-state designs into practical system and operating model solutions.
- Drive global process standardization while thoughtfully balancing local regulatory, compliance, and business needs.
- Use KPIs and process insights to shape recommendations, support transformation initiatives, and identify opportunities for efficiency and cost optimization.
- Build strong relationships across HR, operations, compliance, and technical teams to drive alignment, adoption, and sustainable change.
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- 16 weeks of new parent leave
- up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
