Manager - Pharmacy Clinical Outcomes

University of Miami•Miami, FL

1d•Onsite

About The Position

This role leads end-to-end pharmacy clinical program and systems initiatives, translating strategic priorities into actionable plans. The Manager will develop business requirements, serve as a liaison between Pharmacy and IT (including Epic), and lead the design and implementation of clinical decision support tools. The position also involves defining patient cohorts, supporting registry development, and enabling pharmacy clinical programs across various service lines. Collaboration with cross-functional teams, governance facilitation, and performance indicator monitoring are key aspects of this role. The Manager will also ensure the effectiveness of internal controls and compliance with University policies.

Requirements

Pharm D required
340B certification required or completion within first 30 days of hire
Minimum of 5 years of relevant experience
Minimum of 5 years of pharmacy practice experience in a health system setting
Strong understanding of health system pharmacy

Nice To Haves

Advanced degree preferred

Responsibilities

Lead end-to-end pharmacy clinical program and systems initiatives by gathering requirements from clinical, operational, and financial stakeholders and translating strategic priorities into actionable implementation plans.
Develop and maintain comprehensive business requirements documents (BRDs), workflows, functional specifications, and project documentation to support pharmacy clinical, operational, and financial initiatives.
Serve as the primary liaison between Pharmacy and IT, including Epic, to ensure accurate translation of requirements into system design, build, testing, user acceptance, validation, and go-live readiness.
Lead the design, implementation, and optimization of clinical decision support tools, including Epic BPAs, by defining trigger logic, workflow integration, thresholds, and inclusion/exclusion criteria while balancing clinical effectiveness and alert fatigue mitigation.
Define and operationalize high-value patient cohorts, including specialty populations, high-risk patients, and adherence gaps, by partnering with analytics teams to develop cohort logic across EHR, claims, and pharmacy platforms.
Support pharmacy registry development, population health reporting, and targeted interventions that improve clinical outcomes, medication adherence, revenue optimization, and value-based care performance.
Lead implementation of pharmacy clinical programs, service line expansions, and workflow enhancements across specialty pharmacy, ambulatory services, transitions of care, and other pharmacy initiatives.
Coordinate cross-functional efforts across Pharmacy, IT, Nursing, Finance, Quality, and executive leadership to ensure alignment between strategic objectives and frontline execution.
Facilitate governance structures, working sessions, and executive reporting processes; proactively identify and escalate risks, trade-offs, and key decisions to support successful implementation.
Define, monitor, and report key clinical, operational, and financial performance indicators through dashboards and executive reporting to support data-driven decision-making and continuous improvement.
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
Ensures employees are trained on controls within the function and on University policy and procedures.