Manager, People

HarperCollins Publishers • Brownsburg, IN

4d • Onsite

About The Position

HarperCollins Publishers is opening a state-of-the-art, 1.6 million-square-foot distribution center in Brownsburg, Indiana. The Manager, People will lead tactical Human Resources support for the warehouse operation, providing hands-on HR leadership in a fast-paced environment. The role manages processes, supports leaders and employees, and helps create a positive and engaging workplace culture.

This on-site role supports a 24/5, multi-shift distribution center and partners with operations leaders and Corporate Centers of Excellence on HR operations, employee relations, recruiting, onboarding, compliance, and people programs. The position also supports core initiatives such as leadership development, succession planning, performance programs, employee surveys, and engagement.

Requirements

• Bachelor’s degree in Human Resources, Business, a related field, or equivalent work experience.
• At least 5 years of progressive HR leadership experience in a warehouse, distribution, logistics, manufacturing, or supply chain operational environment.
• Previous experience supporting a multi-shift operation.
• Background in employee relations, including leading investigations, coaching frontline leaders on corrective actions, and coaching leaders through performance management.
• Proficiency in Microsoft Office Suite, including Excel, and the ability to track and manage detailed information.
• A proactive, hands-on approach, with strong communication, judgment, and follow-through; ability to anticipate needs and manage day-to-day HR tasks efficiently.

Nice To Haves

• Experience working in partnership with third-party staffing agencies.
• Familiarity with time and attendance and/or workforce management systems.
• UKG (Kronos) experience.

Responsibilities

• Provide on-site leadership over HR operations in a 24/5, multi-shift distribution center, ensuring consistent, responsive, and trusted support across all shifts.
• Drive and support HR policies, programs, and processes that foster a safe, compliant, and high-performing warehouse environment.
• Partner with operations leaders on hiring, onboarding, workforce planning, and talent development initiatives.
• Train and coach frontline leaders on employee relations matters, including performance management, investigations, conflict resolution, policy interpretation, and corrective actions.
• Lead employee relations investigations and recommend corrective actions as needed.
• Facilitate recruiting and staffing for operational, support, and leadership roles; build local talent pipelines and partner with staffing agencies to meet staffing goals.
• Extend employment offers and oversee the pre-employment onboarding process.
• Oversee on-site new employee orientation and support a positive onboarding experience.
• Partner with Corporate Centers of Excellence to provide on-site generalist support, including guidance on policy and legal compliance, benefits questions, leave management, and employee resources.
• Support the Senior Director, People in leading core HR initiatives, including leadership development, succession planning, annual performance programs, employee surveys, and engagement initiatives.
• Perform other tasks and projects as assigned to support the Brownsburg operation.

Benefits

• Comprehensive and highly competitive benefits package, including physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits.
• Elective benefits employees may select to fit their needs and personal situations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager