Manager, People

HarperCollins Publishers • Brownsburg, IN

3d • Onsite

About The Position

The Manager, People provides on-site leadership for human resources operations at HarperCollins Publishers’ multi-shift distribution center in Brownsburg, Indiana. The role delivers consistent HR support across shifts and supports policies, programs, and processes that foster a safe, compliant, high-performing warehouse environment. It partners with operations leaders on hiring, onboarding, workforce planning, and talent development, and supports core HR initiatives in collaboration with the Senior Director, People and corporate Centers of Excellence.

Requirements

• Bachelor’s degree in Human Resources, Business, a related field, or equivalent work experience.
• At least 5 years of progressive HR leadership experience in a warehouse, distribution, logistics, manufacturing, or supply chain operational environment.
• Previous experience supporting a multi-shift operation.
• Employee relations experience, including leading investigations, coaching frontline leaders on corrective actions, and coaching leaders through performance management.
• Proficiency in Microsoft Office Suite, including Excel, and ability to track and manage detailed information.
• Proactive, hands-on approach with strong communication, judgment, and follow-through; ability to anticipate needs and efficiently manage day-to-day HR tasks.

Nice To Haves

• Experience working in partnership with third-party staffing agencies.
• Familiarity with time and attendance and/or workforce management systems.
• UKG (Kronos) experience.

Responsibilities

• Provide on-site leadership over HR operations and deliver responsive HR support across all shifts.
• Drive and support HR policies, programs, and processes that promote a safe, compliant, high-performing warehouse environment.
• Partner with operations leaders on hiring, onboarding, workforce planning, and talent development.
• Train and coach frontline leaders on employee relations, performance management, investigations, conflict resolution, policy interpretation, and corrective actions.
• Lead employee relations investigations and recommend corrective actions as needed.
• Facilitate recruiting and staffing for operational, support, and leadership roles; build local talent pipelines and partner with staffing agencies to meet staffing goals.
• Extend employment offers and oversee the pre-employment onboarding process.
• Oversee on-site new employee orientation and support a positive onboarding experience.
• Partner with corporate Centers of Excellence to provide on-site generalist support, including policy and legal compliance guidance, benefits questions, leave management, and employee resources.
• Support the Senior Director, People in leading core HR initiatives, including leadership development, succession planning, annual performance programs, employee surveys, and engagement initiatives.
• Perform other tasks and projects as assigned to support the Brownsburg operation.

Benefits

• Comprehensive and highly competitive benefits package, including physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits.
• Elective benefits that employees may select to fit their needs and personal situations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager