Manager, People and Culture

Thousand Currents

9d•Remote

About The Position

The Manager, People & Culture will support Thousand Currents' people practices and systems, ensuring the smooth operation of core People & Culture functions. This role will focus on recruitment, onboarding, benefits administration, compliance, performance management, and staff development, while helping to cultivate a thriving, values-aligned workplace across a global, virtual team. The ideal candidate will possess strong operational HR experience, excellent judgment, and a people-centered approach, with a particular emphasis on supporting U.S.-based employment practices and benefits administration. This includes familiarity with employment best practices related to hiring, onboarding, leave administration, employee relations, benefits coordination, and offboarding, in partnership with external service providers. The role also aims to improve clarity and consistency in people practices and support systems and processes that enable staff and managers to thrive.

Requirements

Alignment with Thousand Currents’ values and mission, including a strong commitment to social and/or environmental justice and equity, with experience in feminist, community-centered, or social justice-oriented people & culture approaches.
Five or more years of relevant, comparable professional HR experience, including a track record of progressive growth in responsibilities, in a systems change focused nonprofit or philanthropic intermediary.
Required experience supporting U.S.-based employees, including administration and coordination of employee benefits programs, benefits communication, annual open enrollment, qualifying life events, and partnership with external benefits brokers and providers.
Familiarity with U.S. employment practices and HR compliance requirements is essential.
Cross-cultural competency.
Highly approachable, trustworthy, and skilled in building authentic relationships across diverse identities and cultures while operating in a remote environment across multiple timezones.
Strong judgment and discretion in dealing with sensitive information.
Able to travel internationally - approximately 2 weeks/year - and work occasional irregular hours to accommodate staff time zones.
Written and spoken English fluency required.
Bachelor's degree in a relevant field or equivalent experience.

Nice To Haves

SHRM certification is considered an asset.
Prior HR experience in and with multi-national or international non-profits is considered an asset.
Proficiency in additional language(s) is an asset.
Experience working in a Mac-based environment and proficiency with Microsoft Office and Google Workspace.
Experience using Human Resource Information Systems (HRIS), preferably BambooHR, to maintain employee records, support employee lifecycle processes, generate reports, and manage HR workflows.
Experience using project management and collaboration tools, preferably Asana, to coordinate work, manage deadlines, and track projects across teams.
Comfortable and confident working independently in a remote environment while also contributing effectively as part of a collaborative, globally distributed team.
Oriented to solving problems and identifying new and clever ways to improve systems and processes.
Excellent planning, organization, and project management skills, with the ability to manage multiple priorities and deadlines effectively.
High learning orientation, sound judgment, attention to detail, and openness to feedback.
Ability to thrive in a fast-paced, dynamic, remote, and geographically dispersed work environment.
Excellent internal communication and collaboration skills across teams and time zones.
Ability to travel domestically and internationally as needed.

Responsibilities

Support recruitment and hiring processes in close collaboration with hiring managers, providing guidance on job descriptions, role scope, candidate assessment, and equitable hiring practices aligned with organizational values and workforce needs.
Coordinate onboarding processes and schedules, supporting hiring managers and co-workers in understanding and fulfilling their roles, ensuring new staff feel welcomed and confident in completing required onboarding responsibilities.
Collaborate with hiring managers to ensure job descriptions remain current, clearly scoped, and aligned with evolving responsibilities and organizational needs.
Approach current people & culture processes with an eye for simplicity, clarity and continuous improvement by collecting feedback, conducting best practice research, and proposing improvements.
Support human centric and values aligned offboarding processes.
Capitalize on available data to surface trends and inform employee retention efforts, employee experience improvements and organisational culture initiatives.
Support the Director, People & Culture in addressing employee relations matters, HR inquiries and day to day People & Culture needs for all employees, escalating matters to the Director, People & Culture as necessary.
Oversee administration of the human resources information system (HRIS, currently Bamboo HR), ensuring staff records are secure, organized, and accessible at the appropriate level, and personnel data is up-to-date.
Support day-to-day coordination of employee benefits programs, including for U.S.-based staff, enrollment support, qualifying life events, annual Open Enrollment, benefits communication, and partnership with external benefits administrators and brokers.
Provide bi-weekly payroll updates to the Finance team and support timely personnel updates across all relevant platforms (HRIS, payroll, benefits, etc.).
In collaboration with appropriate operations and technology staff, ensure People & Culture tools, resources, documents, and data are securely stored, easily searchable, and maintained in accordance with record retention laws and requirements.
Ensure relevant HR dates, deadlines, and processes are communicated to staff, and information regarding people and culture processes flows smoothly.
Track key employee and contractor dates, prompting timely action on renewals or position updates, while ensuring impacted staff remain informed.
Support strategies to improve employee engagement, celebration, and foster a collaborative, aligned, and joyful work environment.
Champion and integrate organization values into daily operations, implementing programs and providing resources to support employee well-being and work-life balance.
In coordination with the Director, People & Culture, proactively engage staff to support strong working relationships, morale, and retention.
Coordinate implementation of performance review and goal-setting processes, helping ensure they are clear, timely, developmental, and aligned with organizational values and competencies.
Support administration of staff development initiatives, learning opportunities, and development stipends ensuring a culture of continued learning.
Show up fully for organizational activities, including staff meetings, retreats and training.
Enable appropriate information-sharing and work collaboratively with colleagues as necessary for cross program activities and functions.
Pitch in when needed for organization-wide activities, such as the Thousand Currents Academy, annual events, fundraising drives, etc.
Manage regular personal administration, including timely submission of receipts, reimbursement requests, scheduling, travel planning, filing HR paperwork etc.

Benefits

100% of employee and dependent cost for Health, Dental, and Vision for employee + medical travel insurance for employee
10 paid annual holidays + open paid time off policy allowing flexible time off
Up to 16 weeks of paid parental leave
Up to $1,000 stipend to set up work space
$2,000 per year wellness stipend
$1,500 per year work from home expenses
Up to $2,000 per year for learning and development
Retirement contribution allowance of 4% of gross salary
Life Insurance + Long and Short Term disability insurance
Possibility of sabbatical leave after seven years of employment