Manager Patient Safety

Capital Health•Hopewell, NJ

10h•Onsite

About The Position

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region. Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates. The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).

Requirements

Bachelor’s degree in nursing, healthcare administration, or other healthcare-related field.
Five years Quality Management, Safety, Risk Management or other clinical position with integration of patient safety in acute care environment.
Possesses excellent organizational, interpersonal, conflict resolution, and verbal presentation skills.
Self-starter with ability to effectively manage multiple priorities and initiatives and to provide anticipated outcomes in a fast paced environment.
Demonstrates ability to foster teamwork and bring together diverse groups in a collaborative and effective manner.
Excellent verbal and written communication skills to develop and present reports and educational materials.
Ability to work with all levels of leadership.
Demonstrates tact and diplomacy in situations of conflict and controversy.
Strong computer skills required. MS Office (Work, Excel, Power Point).
Data analysis and quality experience.

Nice To Haves

Master’s Degree preferred.
Knowledge in lean, six sigma or other process improvement techniques desired.
Certification in specialty area preferred. (CPHQ, PSC)

Responsibilities

Assists the director with the supervision and coordination of patient safety staff in facilitating patient safety in a timely and cost effective manner.
Assumes the responsibility for overall daily operations of the patient safety program.
Develops and maintains patient safety dashboard to reflect the organization’s goals and objectives.
Ensures that all safety events are reviewed and the necessary follow up is deployed.
Analyzes, tracks and trends the safety event data to develop appropriate action plans and risk modification strategies.
Oversees the process of triage investigation and root cause analyses in response to close calls, safety events unexpected occurrences which may or may not have caused harm.
Manages submissions to and relationships with the New Jersey Patient Safety Initiative.
Produces and submits patient safety reports as requested by administration, clinical departments, or committees using available information systems and databases.
Oversees or conducts statistical analysis, interpretation, and monitoring of patient safety data.
Establishes and supports organizational multidisciplinary and unit-based teams for patient safety teams.
Serves as patient safety resource by collaborating with personnel and departments involved in patient safety activities.
Demonstrates and applies knowledge of patient safety, just culture and high reliability in providing project support and data collection assistance for the improvement of safety culture.
Ensures and monitors compliance with the national patient safety goals, results of the patient safety culture survey, reviews and monitors actions from safety events.
Ensures that a proactive risk assessment on at least one high risk safety process is conducted annually using failure mode and effects analysis.
Establishes policies, procedures, and standards to meet and ensure patient safety outcomes in a safe, productive and cost-effective manner.
Collaborates with director in preparation and control of annual budget.
Maintains accurate and complete individual staff competencies and performance records.
Coordinates the hospital education plan for patient safety.
Integrates knowledge of external standards including TJC and other state and federal regulations pertaining to patient safety.
Conducts research and promotes implementation of evidenced based guidelines.
Attends in-service training sessions and seminars to maintain and improve knowledge of performance improvement techniques.
Conducts employee orientation that includes current patient safety and PI expectations, strategies and initiatives.